Software Alternatives, Accelerators & Startups

Smaply VS CredSpark

Compare Smaply VS CredSpark and see what are their differences

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

CredSpark logo CredSpark

CredSpark is a powerful interactive content platform that helps you maximize the potential of your audience.
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • CredSpark Landing page
    Landing page //
    2022-07-16

Smaply

Website
smaply.com
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com

Smaply videos

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

CredSpark videos

ASU GSV Summit: CredSpark

Category Popularity

0-100% (relative to Smaply and CredSpark)
Customer Journey
100 100%
0% 0
Analytics
57 57%
43% 43
Marketing Platform
100 100%
0% 0
User Engagement
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Smaply and CredSpark, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Tutorialize - Tutorialize allows website owners to create rich on-screen website tutorials that guide their users around their site.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

JourneyFlow - JourneyFlow is an app designed to help marketers and customer experience managers develop and visualize customer journeys.