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Smaply VS Appcues

Compare Smaply VS Appcues and see what are their differences

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Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

Appcues logo Appcues

Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • Appcues Landing page
    Landing page //
    2023-09-13

Smaply

Website
smaply.com
Pricing URL
Official Smaply Pricing
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com
Edit details

Appcues

Website
appcues.com
Pricing URL
Official Appcues Pricing
$ Details
-
Platforms
-
Edit details

Smaply videos

+ Add

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Appcues videos

+ Add

Appcues - Product-Led Growth Review

More videos:

  • Review - Growth Talks #11 - Appcues & Userpilot - Homepage & Pricing Review - user onboarding apps!
  • Tutorial - How to Nail User Onboarding - Appcues

Category Popularity

0-100% (relative to Smaply and Appcues)

Smaply

Appcues

Customer Journey
100 100%
Customer Journey
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Marketing Platform
100 100%
Marketing Platform
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smaply and Appcues

Smaply Reviews

We have no reviews of Smaply yet.
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Appcues Reviews

15 best user onboarding software you need to try in 2023
It probably scores a little higher than Userpilot in terms of its visual styling and customization options, which are very easy on the eye. Appcues would be a good choice if you’re onboarding a design, ecommerce, or creativity tool. Among its clients are content-creation tool Writer and video collaboration platform Frame.io.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
Appcues’s analytics isn’t much different from it’s close competitors, such as UserGuiding or Pendo. You can see al the data of your guides, surveys, checklists, and so on. What makes Appcues’s analytics strong are the “journeys” and “experiments” features, which allow you to play with custom parameters and dive deep into details.
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its A/B testing and optimization features enable continuous improvement of user experiences. If you're seeking a no-code solution with powerful optimization capabilities, Appcues is an attractive option.
Source: helpjuice.com
Appcues Alternatives and Competitors
Even though it’s a “no-code” software, Appcues is not as easy-to-use as you might expect. If you have a small team with limited time, Appcues might not be for you because it still requires some time to be invested in the platform before you can effectively create onboarding flows. For the startups and SME’s Appcues might be on the expensive side of the onboarding tools.
Source: blog.userguiding.com

What are some alternatives?

When comparing Smaply and Appcues, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

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