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Sken.io VS HelpScout

Compare Sken.io VS HelpScout and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Reviews
  3. » Alternatives

Sken.io logo Sken.io

The most advanced tools for tracking changes on websites.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Sken.io Landing page
    Landing page //
    2021-09-30
  • HelpScout Landing page
    Landing page //
    2023-07-14

Category Popularity

0-100% (relative to Sken.io and HelpScout)

Sken.io

HelpScout

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Development
100 100%
Development
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sken.io and HelpScout

Sken.io Reviews

We have no reviews of Sken.io yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Sken.io should be more popular than HelpScout. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sken.io mentions (13)

  • Seeking Canyon (and general) advice
    When I wanted to get the Endurance CF SL 8 Disc, it was out of stock at the time too. The same with estimated dates. Didn’t seem to reflect the actuality. I decided to use a tracking service, sken.io, to notify me when the webpage has changes. Saved a lot of time on manual checking. First time that it notified me, I got to the credit card processing page when the stock ran out in my size. Second time, I was able... Source: over 1 year ago
  • Anyone know when Atlantic may restock the NorK AK kits?
    There are services out there that do it like VisualPing and Sken.io, but most are paid if you want down-to-the-minute accuracy. I ended up spinning up a server using ChangeDetection and it alerts me via email and discord, which didn't cost me anything. Source: over 1 year ago
  • Tip: You can set up notifications for new starlink versions
    I just set this up on https://sken.io. I put in Https://starlinkversions.com and highlighted the releases section and got an alert yesterday that a new version went out. I thought this would be helpful since falling behind on versions can be problematic. There are probably other services that do this. So far sken works great and didn't cost any money. Source: almost 2 years ago
  • Megathread: Chapter 3 - Season 3 Launch
    Nope, set up alerts on https://sken.io to notify me when the page changes 😎. Source: about 2 years ago
  • Major clue + What I think is next
    I can look into making a sken.io thing for the error page. Awesome work with the comment. Source: over 2 years ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Sken.io and HelpScout, you can also consider the following products

Visualping - Visualping is the easiest to use website checker, webpage change monitoring, website change detector and website change alert software of the web. Read more about Visualping.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ChangeTower - ChangeTower offers website monitoring tools for new content and content changes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Distill.io - Distill.io is one of the advanced page monitoring tools used by professionals to monitor dynamic pages, feeds, and iframes.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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