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Sitecore Experience Manager (XM) VS uContact

Compare Sitecore Experience Manager (XM) VS uContact and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Sitecore Experience Manager (XM) logo Sitecore Experience Manager (XM)

Sitecore Experience Manager (XM) is a powerful content management system for organizing and publishing digital information.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • Sitecore Experience Manager (XM) Landing page
    Landing page //
    2023-10-17
  • uContact Landing page
    Landing page //
    2022-08-06

Sitecore Experience Manager (XM) videos

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uContact videos

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Full Experience Demo uContact

Category Popularity

0-100% (relative to Sitecore Experience Manager (XM) and uContact)

Sitecore Experience Manager (XM)

uContact

Business & Commerce
100 100%
Business & Commerce
0% 0
Communication
0 0%
Communication
100% 100
CMS
100 100%
CMS
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sitecore Experience Manager (XM) and uContact

Sitecore Experience Manager (XM) Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing Sitecore Experience Manager (XM) and uContact, you can also consider the following products

XperienCentral - XperienCentral is an open API content management solution that allows you to add, edit or remove content without having to touch a line of code.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Optimizely Digital Experience Platform - Optimizely Digital Experience Platform is a digital experience platform offering A/B and multivariate testing tools that empower digital marketers without code and enable data-driven decisions.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Crownpeak - CrownPeak provides SaaS-based Web Experience Management for Global 1000 digital marketers who want to launch enterprise websites fast.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

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