Software Alternatives, Accelerators & Startups

Site Search 360 VS LiveChat

Compare Site Search 360 VS LiveChat and see what are their differences

Site Search 360 logo Site Search 360

Site Search 360 enhances and improves your built-in CMS or product search with autocompletion, semantic search, filters, facets, detailed analytics, and a whole lot of customization options.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Site Search 360 Landing page
    Landing page //
    2022-09-05

Site Search 360 is a smart, ad-free search interface for your website. With a simple drag-and-drop integration, get your search up and running in no time! Let your visitors find exactly what they are looking for, right away.

Features of Site Search 360 include: * Quick and easy visual configuration of your search bar, suggestions and results with our Search Designer * Instant search-as-you-type results, autocomplete and popular searches * Smart categories and Faceted Search * Key information (e.g. brand, price, date) can be automatically extracted and shown directly in your search snippets * Semantic search: built-in dictionaries in 19 languages + the ability to add your custom synonyms * Analytics to help you get the most out of your search: what your visitors look for the most, what results they click on, what queries bring no results, etc. * Full control over search results: boost, reorder, redirect and map * Integration with Google Analytics and Google Tag Manager * Import of Google Custom Search promotions * Low-to-no-code Search Designer to customize your search appearance and results and avoid search abandonment * FAQ page search * Search Secure Content * Awesome support: via live chat, email, or phone

  • LiveChat Landing page
    Landing page //
    2023-06-16

Site Search 360

$ Details
freemium $9.0 / Monthly ("1,500 pages/products", "2,000 monthly searches")
Platforms
Wordpress REST API Cross Platform Weebly Drupal Shopify Magento Lightspeed Duda Cloudflare Shopware Oxid Zapier
Release Date
2017 January

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

Site Search 360 features and specs

  • Easy to Set-up and use: Quick and easy visual configuration
  • Clean UI: Mobile-optimized and accessibility-conscious
  • Search Functionality: Instant search-as-you-type suggestions and full-blown faceted results
  • Semantic Search: Built-in dictionaries in 19 languages + custom synonyms
  • Analytics dashboards: Check your search trends, most-clicked results, 0-result queries, etc.
  • Full Control over Search Results: Boost, reorder, redirect, add custom banners
  • Integrations: Google Analytics, Google Tag Manager, WordPress, Weebly, Lightspeed, Cloudflare, Zapier, Integromat
  • Google Custom Search Migration: Import your GCSE promotions and synonyms for a seamless transition
  • Filters and Facets: Key information (e.g. brand, price, date) can be automatically extracted and shown directly in your search snippets
  • Index Different Content and Document Types: PDF, Word, Excel, PowerPoint documents, FAQ pages, and YouTube videos
  • Awesome support: Live chat, email, or phone
  • Popular searches: Automatically suggest most searched items on your site
  • Video indexing: YouTube Video Indexing as optional add-on
  • Image Optimization: Image Optimization as optional add-o
  • Unlimited Products: All plans (free and paid plans)
  • Unlimited Finders: All plans (free and paid plans)
  • Engagement Analytics: from 100 (free) to 10,000 (Genie plan) engagements
  • Engagement Insights: Product Finder 360 dashboard surfaces data that will support and help you optimize your customers online shopping experience.
  • Upload Images: All plans (free and paid plans)
  • Support Forum: Free and Scarab plans
  • Email Support: included in Lamp and Genie plans (from $79 per month)
  • Revenue Tracking: From $29 per month
  • Auto update products: From $29 per month
  • Manage recommendations: included in Lamp and Genie plans (from $79 per month)
  • Capture leads: included in Lamp and Genie plans (from $79 per month)
  • Behavioral Insights: included in Lamp and Genie plans (from $79 per month)

LiveChat features and specs

No features have been listed yet.

Site Search 360 videos

Site Search 360 - Search made simple

More videos:

  • Demo - Product Finder 360 - guide your shoppers to the products they need
  • Tutorial - How to supercharge your search with Site Search 360 v13!
  • Review - Client testimonial: DIS Archive & Library teams up with Site Search 360 for a successful site search experience
  • Tutorial - How to successfully implement semantic search on your website or online store

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Site Search 360 and LiveChat)
Custom Search Engine
100 100%
0% 0
Customer Support
0 0%
100% 100
Custom Search
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using Site Search 360 and LiveChat. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Site Search 360 and LiveChat

Site Search 360 Reviews

  1. Inexpensive and easy to set up

    Basic install/setup was done in about an hour. Had some questions on customization and their support staff is quick to respond and very helpful. Very good value for the price!

    🏁 Competitors: ElasticSearch
    👍 Pros:    Inexpensive|100% customizable|Great customer support|Easy to use|Great value for the money
    👎 Cons:    Little slow
  2. We have been very happy with SiteSearch 360 as it was an easy search solution to deploy to our website as well as easy to manage. It is also affordable compared to some others out there.

    🏁 Competitors: SearchSpring
  3. Great Product and Customer Service!!

    The plugin not only vastly improved the search experience of our clients using it, but the customer service configuring the plugin was spot on! Quick responses and in-depth one-on-one help got the plugin set up exactly how we needed it to be!


Top 9 Best WordPress Search Plugins To Improve Default Searches
The last honourable mention goes to Site Search 360, another premium service that has a WordPress plugin. It’s a customisable solution that looks great, but, thankfully, prices are more sensible.
Source: winningwp.com
Top 10 Site Search Software Tools & Plugins for 2022
This custom site search solution is fast, comprehensive, and easy to install. You can get it up and running in just a few minutes. Site Search 360 offers all the essentials to provide a seamless search experience including smart semantic search, search analytics, and auto-complete suggestions for instant results. You can also customize it to perfectly fit your needs and your...
Best WordPress Search Plugins (Top 10+ Reviewed)
Site Search 360 is an excellent WordPress plugin that replaces the standard WordPress search bar with a fast search bar with lots of customizations and features. This plugin is also mobile-ready which means it works seamlessly on mobile devices.
19+ Best WordPress Search Plugin(s) - Comparison+Tips (2022)
Site Search 360 is a very polished plugin that delivers an excellent experience for both web administrator and web user. It comes with its own search designer that makes short work of customising search to your specific requirements. It offers content grouping, autocomplete, semantic search, instant results, API and JavaScript integration, cross-domain search and a whole lot...

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat should be more popular than Site Search 360. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Site Search 360 mentions (1)

  • Revisiting site search + SQLite as a search engine
    Site Search 360 - https://sitesearch360.com - $9/month. - Source: dev.to / about 1 year ago

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing Site Search 360 and LiveChat, you can also consider the following products

Algolia - Algolia's Search API makes it easy to deliver a great search experience in your apps & websites. Algolia Search provides hosted full-text, numerical, faceted and geolocalized search.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ElasticSearch - Elasticsearch is an open source, distributed, RESTful search engine.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Google Custom Search - Google Custom Search enables you to create a search engine for your website, your blog, or a collection of websites.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!