Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.
Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.
It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.
Simplify360 comes with best in class analytics and social media listening capabilities.
Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.
Popsters - Analyze your social media pages and spy on your competitors
Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
Trendpop Hot 100 - Track the most viral trends on TikTok, updated daily.
Zendesk Answer Bot - Chatbots
TikTok Trends - Daily top sounds and hashtags to go viral on TikTok FYP