Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.
Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.
It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.
Simplify360 comes with best in class analytics and social media listening capabilities.
Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
SmartMetrics - We monitor, analyze, and fix your Google Analytics, Search, SEO, and Ads metrics daily to provide you with better insights and more accurate data.
Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
Minter.io - Instagram Analytics. Twtitter Analytics. Facebook Analytics
Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.
Union Metrics - Union Metrics builds social analytics tools for brands and agencies.