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Simplify360 VS Chat.io

Compare Simplify360 VS Chat.io and see what are their differences

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Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Chat.io logo Chat.io

Chat.io is a live chat app that makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Chat.io Landing page
    Landing page //
    2021-10-04

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Chat.io videos

+ Add

moustach.io review of chat.io

Category Popularity

0-100% (relative to Simplify360 and Chat.io)

Simplify360

Chat.io

Tool
100 100%
Tool
0% 0
Customer Support
18 18%
Customer Support
82% 82
Business & Commerce
0 0%
Business & Commerce
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing Simplify360 and Chat.io, you can also consider the following products

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk Answer Bot - Chatbots

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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