Software Alternatives, Accelerators & Startups

Simplicity VS NICE inContact

Compare Simplicity VS NICE inContact and see what are their differences

Simplicity logo Simplicity

Simplicity provides CRM and loyalty solutions to manage customer data and omnichannel customer interactions.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Simplicity Landing page
    Landing page //
    2021-09-12
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Simplicity videos

Simplicitee Review With Walkthrough Demo and 🚦 Mass Simplicity Super 🤐 Back-Door Bonuses 🚦

More videos:

  • Review - Simplicity S65 Cordless Vacuum Cleaner Review & Tests
  • Review - Philippe Dufour Simplicity 37: Philippe Dufour Watch Review

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Simplicity and NICE inContact)
eCommerce
100 100%
0% 0
Communication
0 0%
100% 100
Email Marketing
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Simplicity and NICE inContact

Simplicity Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Simplicity and NICE inContact, you can also consider the following products

ezyCollect - ezyCollect solves the problem of poor receivables management. It does this by automating the the unpleasant follow-up process when invoices are not paid on time.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Pepperi - Unified commerce integrated solution for companies to plan, execute & analyze their B2B sales. Find out why the most innovative brands in the world use Pepperi.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

LinkedIn - LinkedIn is a business-oriented social networking service, mainly used for professional networking.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.