Software Alternatives, Accelerators & Startups

ShoutOUT VS Jira Service Desk

Compare ShoutOUT VS Jira Service Desk and see what are their differences

ShoutOUT logo ShoutOUT

All in one business texting tool to send personalized alerts, promotions, reminders, short links and marketing campaigns, for any SMEs (hotels, restaurants, education, non profits, Woocommerce, banks, healthcare, agencies, supermarkets, weddings)

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • ShoutOUT Landing page
    Landing page //
    2023-01-24

ShoutOUT is a customer communication platform for personalized SMS campaigns. Users can send unlimited local and international SMS to unlimited contacts. Whether you need to send personalized and custom team alerts, business promotions, event reminders, short links or any type of marketing campaign, ShoutOUT comes with the perfect set of features to cater to them all.

Any SMEs from any industry, including but not limited to hotels, restaurants, education, non profits, Woocommerce, banks, healthcare, talent agencies, real-estate, supermarkets, retail, and other use cases such as inter-office communication systems, weddings invitations and updates, event updates, voting systems, influencer subscriptions can use ShoutOUT to streamline their communications.

Our solutions

  • Personalized SMS Marketing

Messaging platform and campaign management with bulk SMS, personalization, customization, custom sender ID, URL tracking and analytics. (getshoutout.com)

  • SMS API and OTP API

SMS API for hassle-free two-way messaging & OTP API for two factor authentication code generation and validation. (lite.getshoutout)

  • Shared Inbox

Omnichannel messaging platform for SMS, WhatsApp, Messenger, Instagram, with multiple admins and a chatbot. (getshoutout.com/inbox)

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

ShoutOUT features and specs

  • Personalized messaging: Yes
  • List management: Yes
  • Built-in URL shortening: Yes
  • Custom Attributes: Yes
  • Saved templates: Yes
  • Custom sender ID: Yes
  • Campaign analytics: Yes
  • Click tracking: Yes
  • Scheduling: Yes
  • Unicode: Yes
  • Segmentation: Yes
  • Two Factor Authentication (2FA): Yes
  • Two way SMS texting: Yes
  • Multiple Users: Yes

Jira Service Desk features and specs

No features have been listed yet.

ShoutOUT videos

No ShoutOUT videos yet. You could help us improve this page by suggesting one.

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Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to ShoutOUT and Jira Service Desk)
SMS Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100
Email Marketing
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ShoutOUT and Jira Service Desk

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Social recommendations and mentions

Based on our record, ShoutOUT seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ShoutOUT mentions (5)

  • Why we switched from docker to serverless
    Here at ShoutOUT, we’ve been happily operating on Amazon Web Services for years. But there is always room for improvement. Luckily, we have the kind of team that doesn’t hesitate to embrace new technologies that will improve the platform-and that’s the very reason why we decided to try serverless architecture. - Source: dev.to / about 2 years ago
  • SMS Platform - Apps for integrations
    As the next step of ShoutOUT (https://getshoutout.com/) we are going to add integrations to the platform. I would like to know your preferred apps integrate with our SMS platform. Source: about 2 years ago
  • How should I validate my product in the US market?
    Hey folks, I am building a business texting tool (https://getshoutout.com/) It’s not built for a very specific market. Product is pretty general in this space. Source: over 2 years ago
  • Looking for feedback on a business texting SaaS product
    Hey Community, we are launching a business texting tool in the US market. You can test our product from anywhere in the world. We appreciate it if you would like to give any feedback on our website content, product onboarding, UI/UX, etc. - https://getshoutout.com/. Source: over 2 years ago
  • I am building a SaaS product from outside US. but I want to scale my product in the US market.
    Thanks a lot for the comments! I have already registered the company in the US market. We started Google CPC campaigns with a smaller budget. Yes, we are seeing users registering now. But they are hardly converting to a paid customer.(We are doing well in my market) If you are curious here’s my SaaS product- https://getshoutout.com. Source: over 2 years ago

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing ShoutOUT and Jira Service Desk, you can also consider the following products

ProTexting - ProTexting offers mobile marketing tools for businesses to communicate with their audience via SMS & MMS campaigns.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Trumpia - SMS Marketing and Marketing Automation software for Mass SMS, internal communications & emergency alerts. #1 Text Messaging Service used by Fortune 500s.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Clickatell - Simple, reliable mobile messaging cloud.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.