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Short.io VS Front

Compare Short.io VS Front and see what are their differences

Setuply
Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence. featured
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  3. » Reviews
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Short.io logo Short.io

Short.io makes short links (vanity urls) on your own domain. Free signup, analytics and API. Chrome, slack, zapier and segment integrations.

Front logo Front

The platform for exceptional customer service at scale.
  • Short.io Landing page
    Landing page //
    2021-10-05
  • Front Landing page
    Landing page //
    2023-07-31

Short.io features and specs

  • Ease of Use
    Short.io features an intuitive user interface, making it easy for users to create, customize, and manage shortened URLs.
  • Custom Domains
    Users can connect their own domains to create branded short links, which can enhance branding and trust.
  • Detailed Analytics
    Provides comprehensive analytics on link performance, including click rates, geographic distribution, and referrer information.
  • Link Management
    Offers robust link management features, such as the ability to edit URLs after they've been created, set expiration dates, and organize links into folders.
  • Integration
    Supports integration with various third-party services like Zapier, Google Analytics, and Slack, making it adaptable to different workflows.
  • Security
    Provides features like password protection and SSL encryption to ensure the security of your links.

Possible disadvantages of Short.io

  • Pricing
    Some advanced features are only available in the paid plans, which might be too costly for small businesses or individual users.
  • Limited Free Plan
    The free plan comes with limitations on the number of custom domains and links that can be created, which may not be sufficient for heavy users.
  • Learning Curve
    While generally user-friendly, some advanced features and integrations may require a bit of a learning curve for new users.
  • Support
    Customer support may not be very responsive on the free plan, potentially leading to delays in resolving issues.

Front features and specs

  • Unified Inbox
    Front allows multiple email accounts and communication channels to be managed from one place, increasing efficiency and reducing clutter.
  • Collaboration
    Teams can easily collaborate on responses to emails or chats, with features such as shared drafts, comments, and assignments.
  • Integrations
    Front integrates with numerous third-party applications including CRMs, project management tools, and other communication platforms, enhancing its utility and flexibility.
  • Automation
    Users can create rules to automate repetitive tasks, such as routing messages to the right person or team, helping to save time and reduce errors.
  • Analytics
    Advanced reporting and analytics tools allow users to track performance metrics, providing valuable insights for improving customer service and productivity.

Analysis of Short.io

Overall verdict

  • Yes, Short.io is considered a good choice for individuals and businesses looking for a reliable URL shortener with comprehensive features. Its ability to offer branded links, detailed analytics, and integration possibilities with other tools makes it a standout option in the market.

Why this product is good

  • Short.io is a URL shortening service known for its ease of use, robust analytics, and custom domain capabilities. It helps businesses and individuals manage and track their link performance with advanced analytics features. This can be particularly advantageous for social media marketing, branding, and data-driven strategies.

Recommended for

    Short.io is recommended for businesses, digital marketers, social media influencers, and any individuals who need to manage multiple links with custom domains while tracking detailed user engagement data.

Analysis of Front

Overall verdict

  • Front is generally considered a good tool for organizations looking to streamline their communication processes. It is especially praised for its functionality in team collaboration, ease of use, and comprehensive integration capabilities.

Why this product is good

  • Front is designed to help teams manage shared inboxes, allowing for improved collaboration and communication. It centralizes communication from various channels such as email, SMS, and social media, making it easier to organize and respond to messages. Front also integrates with numerous popular services and offers automation features that enhance productivity.

Recommended for

  • Customer support teams
  • Sales teams
  • Small to medium-sized businesses
  • Organizations looking to centralize and streamline communication

Short.io videos

No Short.io videos yet. You could help us improve this page by suggesting one.

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Front videos

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How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!
  • Review - What is Front?
  • Review - The Front: An Honest Review by an Average Gamer

Category Popularity

0-100% (relative to Short.io and Front)

Short.io

Front

Link Management
100 100%
Link Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
URL Shortener
100 100%
URL Shortener
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Short.io and Front

Short.io Reviews

Top 10 Bitly alternatives and competitors in 2025
Initially launched as short.cm, to be rebranded from Short.cm to Short.io to reflect its broader vision and global reach better. The platform expanded its features to meet these needs, introducing capabilities like geo-targeting, link expiration rules, branded QR codes, and advanced analytics.
Source: blog.replug.io
10 Excellent Google URL Shortener Alternatives
Short.io has a free plan with basic features. However, to access advanced analytics, you must upgrade to one of their paid plans—Personal ($19/month), Team ($49/month), or Enterprise ($149/month). You can also choose annual billing and get a 17% discount.
Source: bitly.com
07 Best Bitly Alternative You Will Only Need (FREE)
Short.io is one of the best URL shortening alternatives available, and it’s free too!? If you’re looking for a quick and easy way to shorten your URLs, Short.io is definitely worth considering. Not only is it free to use, but it also offers a wide range of features that make it one of the most powerful URL shortening tools out there.
Source: contentastro.com
11 Best Bitly Alternatives & Similar URL Shorteners
As mentioned earlier, there are a series of bit ly alternatives out there. And if you are looking for one of the best, Short.io is definitely another name you should consider. Just like other best alternatives for link shorteners, you can monitor the performance of each link.
Source: www.regendus.com
Top 8 Alternatives of Bit.Ly in 2023
Another effective custom domain URL shortener is Short.io. It furnishes its link-shortening services in your own domain. It is popular because of its quick customer support and affordable prices. Moreover, Short.io furnishes detailed statistics for domain and short links.
Source: startuptalky.com

Front Reviews

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Front is a great email marketing tool, but it isn't a complete service desk for customer support. If you're looking for a help desk software that's customizable to your needs, then our list on the best Front alternatives is a good place to start.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Front relies on third-party integrations to equip its platform with multiple channels. The platform doesn’t have a native voice or text app, help center, or knowledge base. Fewer communication channels can create roadblocks for customers who want to connect on their preferred channels.
Source: www.zendesk.com
10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front should be more popular than Short.io. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Short.io mentions (8)

  • URL shorteners and why would you need one?
    Choose a shortener: Pick a link shortener that fits your needs---many offer options like custom branding, QR code creation, and analytics. Ziplink, Short.io, and Bitly are all capable of that. If you are looking for something really simple, you may want to check out TinyURL as well. - Source: dev.to / 2 months ago
  • What’s the best way to share video with a single-use link?
    Same, but a little more elegant is short.io. It's a link shortener, but with a $19/month plan you can add a ton of customization to your links. One of those being limit on clicks. Same problem here that the file is still hosted elsewhere and available if they happen to copy the URL from the address bar. Source: about 2 years ago
  • We've built our startup's app entirely using Glide & Integromat
    Can I ask you how you have integrated short.io into your app? Via Zapier or API? Source: over 2 years ago
  • Compatibility with Short.io
    Just tried it and https://short.io only allows domains that end with specific TLDs (ICANN's list). So while nothing in Handshake is blocking the service, the service needs to loosen up the restrictions to be able to link handshake names. Source: almost 3 years ago
  • Someone on here posted a link to their podcast a few months ago and apologized for it being a linktree. Is that bad?
    Https://short.io on their free tier you can make a smart link like listen.yourdomain.com that sends an apple mobile user to your podcast on iOS, an android mobile user to your podcast on google's podcast app, and a desktop/laptop browser to your website. Source: almost 3 years ago
View more

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: over 1 year ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: about 2 years ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: about 2 years ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 2 years ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 2 years ago
View more

What are some alternatives?

When comparing Short.io and Front, you can also consider the following products

Bitly - Get the most out of your social and online marketing efforts. Own, understand and activate your best audience through the power of the link with Bitly Enterprise.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Rebrandly - Rebrandly is the easiest way to create, share and manage branded links.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TinyURL - Are you sick of posting URLs in emails only to have it break when sent causing the recipient to...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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