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ShoreTel VS uContact

Compare ShoreTel VS uContact and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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ShoreTel logo ShoreTel

Cloud phone system & contact center software & services

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • ShoreTel Landing page
    Landing page //
    2021-12-02
  • uContact Landing page
    Landing page //
    2022-08-06

ShoreTel videos

+ Add

ShoreTel Phone Training with ATI

More videos:

  • Review - ShoreTel Connect Client Overview
  • Review - ShoreTel Mitel: IP480/IP485 - Unboxing and Setup of the latest voip phones for Mitel MiVoice Connect

uContact videos

+ Add

Full Experience Demo uContact

Category Popularity

0-100% (relative to ShoreTel and uContact)

ShoreTel

uContact

Communication
44 44%
Communication
56% 56
VoIP
47 47%
VoIP
53% 53
Social & Communications
100 100%
Social & Communications
0% 0
Phone System
0 0%
Phone System
100% 100

User comments

Share your experience with using ShoreTel and uContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ShoreTel and uContact

ShoreTel Reviews

We have no reviews of ShoreTel yet.
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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing ShoreTel and uContact, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Amp Telecom - Amp Telecom is a powerful all-in-one cloud-based business Voice Over IP and calling platform for any kind of midsize and large enterprises that comes with crystal clear calling, 24/7 reliability and can help you save more than 60% off your monthly p…

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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