Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.
Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.
Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.
Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.
Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.
Mitchell 1 - Mitchell 1 is a leader in providing automotive repair software and repair shop solutions that simplify everyday tasks for automotive professionals.
Channelplay Loyalty Program - Channelplay Loyalty Program is a leading loyalty management platform designed for your business to transform the relationships between a brand and its trade partners.
Fullbay - Fullbay is built for HD repair shops & fleet managers. It improves tech efficiency, bills parts, and makes invoicing a snap.
SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.
Tekmetric - Tekmetric is an auto-repair shop management software that helps workers to inspect vehicles digitally, get repair orders, and maintain communications with their customers.
Preferred Patron - Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size.