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Shopify Ping VS Chatlio

Compare Shopify Ping VS Chatlio and see what are their differences

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Shopify Ping logo Shopify Ping

Chat with customers & get help with marketing in one app

Chatlio logo Chatlio

When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.
  • Shopify Ping Landing page
    Landing page //
    2023-01-29
  • Chatlio Landing page
    Landing page //
    2023-09-14

Shopify Ping videos

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Talking With Customers Using Shopify Ping || Shopify Help Center

Chatlio videos

No Chatlio videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Shopify Ping and Chatlio)

Shopify Ping

Chatlio

CRM
26 26%
CRM
74% 74
Customer Support
21 21%
Customer Support
79% 79
Help Desk
34 34%
Help Desk
66% 66
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using Shopify Ping and Chatlio. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Chatlio seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Shopify Ping mentions (0)

We have not tracked any mentions of Shopify Ping yet. Tracking of Shopify Ping recommendations started around Mar 2021.

Chatlio mentions (3)

  • Slack and customer inquiries.
    Chatlio offers this functionality pretty well from what I've seen. A workspace in my org uses them to respond to people who ask questions through their site's chat function. Source: about 2 years ago
  • I built chatlike.xyz - live chat with your web visitors via Discord
    Wow, awesome advice. Yeah, you're right. I will have to reconsider some stuff. I was initially modeling the pricing based on Chatlio. But I think you're right in a lot of ways. Source: over 2 years ago
  • Show HN: Papercups – open-source alternative to Intercom
    Yes. https://chatlio.com/ Creates a short-lived channel per chat. It works well in terms of sharing responsibilities with a team and allowing people to jump in easily. I did feel a bit of unease with having customers in the same place as our "private" conversations. - Source: Hacker News / about 3 years ago

What are some alternatives?

When comparing Shopify Ping and Chatlio, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Live Chat by Sumo.com - Instantly communicate with customers, prospects & visitors

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Drift - A messaging app that helps you grow your business.

Crisp Chat - Multi-channel customer support software

GoSquared Live Chat - Beautiful, simple, and free live chat for your website

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