Based on our record, Shodan seems to be a lot more popular than Freshservice. While we know about 92 links to Shodan, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Transform OSINT sources such as shodan, bgpview & urlscan into templates which you can use to query & store any and each of the API endpoints they provide. Source: 11 months ago
I'm a little surprised you're asking this but as you don't know - if you set the rulebase correctly, you won't get hammered by "public". A lot of people (of course not people here) don't do that which is why shodan.io is full of servers with SSH exposed to the world. Source: 11 months ago
Eh, request a full demo before signing anything. If they make you buy before you can try, move on. Just be advised that data they collect from your site may be used in a database that puts a target on your back. Similar to how shodan.io works. I would probe them on how they handle customer data and if data is shared, partitioned, or isolated to ensure safety from a platform leak. They want to be a security... Source: 11 months ago
My network is being hit by China and Russia many times per hour. Make sure your firewall is up-to-date and not have any services available on the Internet (WAN). Look at shodan.io which shows you _everything_ is searched on the Internet. Source: 11 months ago
In the cases of nginx or apache, I suspect they may be acting as proxies to some backend that also chooses not to send a reason phrase back. Searching for "Reason Phrase" yields a number of bug reports/frameworks that may omit it, and shodan.io shows apache tomcat and a few other services/software that omit the code as well. Source: 12 months ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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