Software Alternatives & Reviews

Sharpen CX VS CloudCall

Compare Sharpen CX VS CloudCall and see what are their differences

Sharpen CX logo Sharpen CX

Make every customer touchpoint more personal with a support team that’s trained and equipped to solve customer problems using Sharpen.

CloudCall logo CloudCall

Communication software for your CRM
  • Sharpen CX Landing page
    Landing page //
    2023-07-27
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

CloudCall

$ Details
paid Free Trial $15.0 / Monthly (Pro Edition)
Platforms
Windows Mac OSX

Sharpen CX features and specs

No features have been listed yet.

CloudCall features and specs

  • CRM Integration: Yes
  • Softphone: Yes
  • Inbound Calls Unlimited: Yes
  • Dedicated Direct Line Number: Yes
  • IVR: Yes
  • Call Recording: Yes
  • Click to Call: Yes
  • Mobile App: Yes
  • Queue Callback: Yes
  • Local Presence: Yes
  • Outbound Display DDis Pack: Yes
  • In-Call Consent: Yes
  • Power Dialler: Yes
  • Voicemail Drop: Yes

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CloudCall videos

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Category Popularity

0-100% (relative to Sharpen CX and CloudCall)
VoIP
25 25%
75% 75
Communication
23 23%
77% 77
Cloud Contact Center
36 36%
64% 64
Customer Experience Management

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CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...

What are some alternatives?

When comparing Sharpen CX and CloudCall, you can also consider the following products

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Aspect Via Customer Engagement Center - Aspect Via is a customer engagement platform that covers all the customer service bases while taking full advantage of Amazon Web Service (AWS) cloud services and infrastructure.

Click2Coach - Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.