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ShareNet Help Desk VS GrooveHQ

Compare ShareNet Help Desk VS GrooveHQ and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ShareNet Help Desk logo ShareNet Help Desk

ShareNet Help Desk helps companies to track, share and report on tickets.

GrooveHQ logo GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
  • ShareNet Help Desk Landing page
    Landing page //
    2022-06-23
  • GrooveHQ Landing page
    Landing page //
    2023-10-08

ShareNet Help Desk videos

No ShareNet Help Desk videos yet. You could help us improve this page by suggesting one.

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GrooveHQ videos

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Groove Rings Review: Fad or Next-Gen Rings?

More videos:

  • Demo - Groove Pages Review -Demo💥Is This Page & Funnel Builder Best Alternative to Clickfunnels? Full Demo
  • Review - Groove Ring Edge Review

Category Popularity

0-100% (relative to ShareNet Help Desk and GrooveHQ)

ShareNet Help Desk

GrooveHQ

Customer Support
4 4%
Customer Support
96% 96
Help Desk
4 4%
Help Desk
96% 96
Customer Service
10 10%
Customer Service
90% 90
Help Desk And Ticketing
3 3%
Help Desk And Ticketing
97% 97

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ShareNet Help Desk and GrooveHQ

ShareNet Help Desk Reviews

We have no reviews of ShareNet Help Desk yet.
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GrooveHQ Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Groove is a cloud-based help desk software that aims to help remote teams. Though the platform lacks an omnichannel agent workspace, it offers a shared inbox that helps agents collaborate on requests in an “email-style” interface. It also offers live customizable chat tools, to better match your brand, and a knowledge base for 24/7 self-service support.
Source: www.zendesk.com
Best Customer Service Software
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...
Source: surveysparrow.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, GrooveHQ seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ShareNet Help Desk mentions (0)

We have not tracked any mentions of ShareNet Help Desk yet. Tracking of ShareNet Help Desk recommendations started around Mar 2021.

GrooveHQ mentions (2)

What are some alternatives?

When comparing ShareNet Help Desk and GrooveHQ, you can also consider the following products

Zoho Desk - Industry's first context-aware Helpdesk Software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Front - The platform for exceptional customer service at scale.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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