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ShadowAide VS Nicereply

Compare ShadowAide VS Nicereply and see what are their differences

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ShadowAide logo ShadowAide

ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.

Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
  • ShadowAide Landing page
    Landing page //
    2023-09-23
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

ShadowAide videos

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Nicereply videos

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Email Feedback By Nicereply.com

Category Popularity

0-100% (relative to ShadowAide and Nicereply)

ShadowAide

Nicereply

Surveys
23 23%
Surveys
77% 77
User Feedback
100 100%
User Feedback
0% 0
Customer Feedback
32 32%
Customer Feedback
68% 68
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

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What are some alternatives?

When comparing ShadowAide and Nicereply, you can also consider the following products

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Heedbook - Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

Google Forms - Simple web forms from Google.

O3 Outreach - Real-time customer satisfaction data via text messages to boost online reviews and improve customer...

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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