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ServiceNow VS Squadcast

Compare ServiceNow VS Squadcast and see what are their differences

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ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Squadcast logo Squadcast

Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Squadcast Landing page
    Landing page //
    2023-02-14

Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.

Our goal is to be the most user-friendly incident management platform helping engineers do on-call scheduling and incident response, the SRE way.

Over the last few years, we have been diligently building and learning how to make alerting & on-call management more intuitive at a reactive level and automate SRE workflows at a proactive level. Our approach to long-term reliability, by rapidly evolving the way incident management is carried out, has resonated well with DevOps/SRE/IT teams globally.

Through our platform, we continue to demonstrate to companies how easy it is to adopt SRE practices which in turn helps them improve their incident resolution metrics and, ultimately, the reliability of their systems.

ServiceNow

Website
servicenow.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Squadcast

Website
squadcast.com
Pricing URL
Official Squadcast Pricing
$ Details
freemium
Platforms
Browser Android iOS REST API Generic HTTP API Google Chrome Firefox Safari Internet Explorer
Edit details

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Squadcast videos

+ Add

Squadcast: Incident Resolution, The SRE Way

Category Popularity

0-100% (relative to ServiceNow and Squadcast)

ServiceNow

Squadcast

Help Desk
100 100%
Help Desk
0% 0
Incident Management
0 0%
Incident Management
100% 100
Project Management
100 100%
Project Management
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using ServiceNow and Squadcast. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Squadcast

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Squadcast Reviews

PagerDuty Alternative
Get quickest resolution times using Squadcast Actions. Rollback instantly when a release breaches SLOs. Create executable runbooks for recurring incidents to streamline generic mitigation activities.
Source: www.squadcast.com

Social recommendations and mentions

Based on our record, Squadcast should be more popular than ServiceNow. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

Squadcast mentions (5)

  • What is the advantage of VBA vs. CiCode in PlantSCADA?
    In Aveva PlantSCADA what is the advantage of using VBA versus CiCode? Is it merely syntax? I was hoping that if I used VBA I would have easier access to a richer API. One of the main things I want to be able to do is to format and send some HTTP POSTs to squadcast.com for push notifications. Right now I'm doing this with an external .NET assembly I created. I thought maybe with VBA that the external DLL would... Source: about 1 year ago
  • free-for.dev
    Squadcast.com - Squadcast is an end-to-end incident management software that's designed to help you promote SRE best practices. Free forever plan available for upto 10 users. - Source: dev.to / over 1 year ago
  • Fylamynt and Squadcast Team Up To Handle Cloud Incident Response, Management, and Remediation
    This is where a modern incident management & response platform like Squadcast comes to the rescue, helping organizations in their journey to deliver super-reliable services. Organizations can quickly and easily adopt Site Reliability Engineering (SRE) practices to improve their incident resolution metrics and ultimately, the reliability of their systems. - Source: dev.to / over 2 years ago
  • Grafana OnCall, the easiest way to do on-call management
    We started using Squadcast: https://squadcast.com Their free and lower prices tiers offer a lot of what others have on their top/most expensive tiers. Also, integrations with various alert sources are just easier in most cases. I spent I don't know how long trying to get OpsGenie to work before I gave up. - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (September 2021)
    Squadcast | Engineering, Sales, Content... | Full-Time | Remote (Anywhere in India) | https://squadcast.com Squadcast is a cloud-based software designed around SRE practices with best-of-breed Incident Management & On-call Scheduling capabilities. Our goal to be the easiest incident response platform - helping engineers do on-call scheduling and incident management. We help organizations quickly and easily adopt... - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing ServiceNow and Squadcast, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

PagerDuty - Cloud based monitoring service

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

VictorOps - We make on-call suck less & help teams to solve problems faster.

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