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ServiceNow VS Scuttlebutt

Compare ServiceNow VS Scuttlebutt and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Scuttlebutt logo Scuttlebutt

A decent(ralised) secure gossip platform.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Scuttlebutt Landing page
    Landing page //
    2023-01-16

ServiceNow features and specs

  • Comprehensive IT Service Management
    ServiceNow provides a wide range of ITSM functionalities like incident management, problem management, change management, and asset management, making it a robust tool for IT operations.
  • Customizable
    The platform is highly customizable, allowing organizations to tailor workflows, reports, and dashboards to meet specific business needs.
  • Integration Capabilities
    ServiceNow integrates easily with other enterprise systems like ERP, CRM, and monitoring tools, facilitating cross-departmental collaboration and data sharing.
  • Scalability
    The platform is scalable and can grow with your organization, making it suitable for both small businesses and large enterprises.
  • Automation
    ServiceNow offers powerful automation features that can streamline routine tasks and processes, reducing manual effort and errors.
  • Cloud-Based
    As a SaaS platform, ServiceNow delivers regular updates and patches, ensures uptime, and offers high availability, eliminating the need for on-premises infrastructure.

Possible disadvantages of ServiceNow

  • Cost
    ServiceNow can be expensive, particularly for small to mid-sized businesses, given its licensing and implementation costs.
  • Complexity
    The platform can be complex to implement and configure, requiring specialized skills and potentially leading to a steep learning curve for new users.
  • Performance
    There can be performance issues during peak times if the system is not properly tuned, which can affect usability.
  • Customization Challenges
    While highly customizable, extensive changes can lead to difficulties with future updates and maintenance, as customizations may need to be re-applied or re-configured.
  • Vendor Lock-In
    Being deeply tied into ServiceNow's ecosystem can make it difficult to switch vendors or platforms without substantial cost and effort.
  • User Interface
    While powerful, the user interface can sometimes be seen as less intuitive compared to more modern, lightweight solutions.

Scuttlebutt features and specs

  • Decentralization
    Scuttlebutt operates on a peer-to-peer network, meaning there is no central server. This enhances privacy and resilience, as there is no single point of failure.
  • Offline Accessibility
    Users can interact with the network and access data even when they are offline. Changes are synchronized once users connect to the network again.
  • Privacy
    Due to its decentralized nature and end-to-end encryption features, Scuttlebutt provides a higher level of privacy compared to centralized social networks.
  • Community-centric
    Scuttlebutt encourages smaller, community-centric interactions rather than wide-reaching, general-purpose social networking.

Possible disadvantages of Scuttlebutt

  • Scalability
    Due to its decentralized approach, Scuttlebutt may face challenges in scaling effectively compared to centralized social networks.
  • Usability
    The user experience may not be as polished or intuitive as mainstream social networks, making it harder for non-technical users to adopt.
  • Security Risks
    While decentralized, Scuttlebutt is still vulnerable to certain security risks, such as the propagation of malicious data by peers.
  • Limited Ecosystem
    The ecosystem around Scuttlebutt, including apps and integrations, is relatively limited compared to mainstream social media platforms.

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Scuttlebutt videos

+ Add

Scuttlebutt Amber Ale By Scuttlebutt Brewing Company | American Craft Beer Review

More videos:

  • Review - Scuttlebutt Porter By Scuttlebutt Brewing Company | American Craft Beer Review
  • Review - Scuttlebutt Gale Force IPA By Scuttlebutt Brewing Company | American Craft Beer Review

Category Popularity

0-100% (relative to ServiceNow and Scuttlebutt)

ServiceNow

Scuttlebutt

Help Desk
100 100%
Help Desk
0% 0
Social Network
0 0%
Social Network
100% 100
Service Desk
100 100%
Service Desk
0% 0
Social Networks
0 0%
Social Networks
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Scuttlebutt

ServiceNow Reviews

TOP RPA tools you should never miss | Octoparse RPA
ServiceNow RPA allows customers to build and run unattended automation natively within the ServiceNow platform. Its out-of-the-box connectors to over 50 apps that are commonly used alongside ServiceNow, such as Salesforce, Office 365, ZenDesk, and more. This enables easy automation of workflows across systems. It also has a visual interface for creating automation without...
Source: www.octoparse.ai
13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Scuttlebutt Reviews

Scuttlebutt, A Decentralized Alternative To Facebook
Because users own all of the files that make up Scuttlebutt, they can store their data anywhere. For example, I have 800 MB worth of data — that’s small enough to fit on a microSD card. This represents two years of status updates, friends’ status updates, contact information, photos, and what have you. As soon as I put the card into my phone, Scuttlebutt automatically...
Source: www.inthemesh.com

Social recommendations and mentions

Based on our record, Scuttlebutt seems to be a lot more popular than ServiceNow. While we know about 50 links to Scuttlebutt, we've tracked only 2 mentions of ServiceNow. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 2 years ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 3 years ago

Scuttlebutt mentions (50)

View more

What are some alternatives?

When comparing ServiceNow and Scuttlebutt, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Friendica - Decentralisation - Privacy - Interoperability

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Mastodon - Mastodon is a decentralized, open source social network. This is just one part of the network, run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome!

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

PixelFed - PixelFed is a federated image sharing platform, powered by the ActivityPub protocol.

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