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ServiceNow VS Rootly

Compare ServiceNow VS Rootly and see what are their differences

Flagsmith
Flagsmith lets you manage feature flags and remote config across web, mobile and server side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features. We're Open Source. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Rootly logo Rootly

Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Rootly Landing page
    Landing page //
    2022-07-31

ServiceNow videos

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User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Rootly videos

No Rootly videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to ServiceNow and Rootly)

ServiceNow

Rootly

Help Desk
100 100%
Help Desk
0% 0
Slack
0 0%
Slack
100% 100
Project Management
100 100%
Project Management
0% 0
Developer Tools
0 0%
Developer Tools
100% 100

User comments

Share your experience with using ServiceNow and Rootly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Rootly

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Rootly Reviews

We have no reviews of Rootly yet.
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Social recommendations and mentions

Based on our record, Rootly should be more popular than ServiceNow. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

Rootly mentions (14)

  • Grafana Labs launches free incident management tool in Grafana Cloud
    This looks great and cool to see more innovation in the space. We've been using Rootly https://rootly.com and love it. - Source: Hacker News / almost 2 years ago
  • What’s the weirdest outage reason you dealt with throughout your career?
    This ultimately led me to build https://rootly.com/ to make managing incidents and outages easier :). Source: almost 2 years ago
  • Ask HN: What are some examples of well-written post mortems?
    Roblox one is one of my favourite: https://blog.roblox.com/2022/01/roblox-return-to-service-10-28-10-31-2021/. FWIW - my company https://rootly.com/ builds a tool that helps automate postmortem write ups (e.g. Timeline creation, etc). - Source: Hacker News / almost 2 years ago
  • We’re making our on-call calculator free
    Have you looked at https://rootly.com/ before? - Source: Hacker News / almost 2 years ago
  • Ask HN: Do you have something you continually work on for years?
    My co-founder and I were working at Instacart and started building https://rootly.com/ (incident management on Slack) before turning it into a full-time job, building a team, and now working with some fantastic companies like Canva, Grammarly, Squarespace, OpenSea, etc! - Source: Hacker News / almost 2 years ago
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What are some alternatives?

When comparing ServiceNow and Rootly, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ResQ Labs - Manage and resolve incidents in Slack.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

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