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ServiceNow VS NewRelic

Compare ServiceNow VS NewRelic and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

NewRelic logo NewRelic

New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • NewRelic Landing page
    Landing page //
    2023-10-05

ServiceNow videos

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User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

NewRelic videos

No NewRelic videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to ServiceNow and NewRelic)

ServiceNow

NewRelic

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Project Management
100 100%
Project Management
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and NewRelic

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

NewRelic Reviews

New Relic vs. Scout: Which Is The Right APM For You?
The top portion of the page is similar between New Relic and Scout: a breakdown of time spent by category (ex: Ruby, Database, External HTTP services, etc) over time. You can view data across similar timeframes in both Scout and New Relic (New Relic offers three months of data in their Pro package and Scout can do the same in their custom plans).
Source: scoutapm.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Pingdom Server Monitor, which was formerly Scout Server Monitoring App which was acquired by Pingdom, has superior performance to New Relic, in particular when comparing response times, as seen in comparisons below. Ping Server Monitor comes ahead of New Relic in almost every single Response Time test and benchmark, beating it by almost 20x in terms of overhead.
Source: www.ittsystems.com
10 Best Application Monitoring Tools for all Platforms
The NewRelic is a one of the best application performance management and monitoring software that gives you a deep analysis to the app stack. New Relic offers a real-time status checking of the app’s availability. It also gives email alerts and real-time notification.
Source: www.technig.com
Best DataDog Alternatives, Replacements & Competitors for Application & Log Monitoring
New Relic is an application/infrastructure performance management software designed for DevOps. The basic platform gives you real-time insights on the full stack of your cloud apps and infrastructure. New Relic can keep track of your apps whether is on-premises, on the cloud, or in hybrid environments.
Source: www.pcwdld.com
Top 15 Website Monitoring Tools
New Relic is very well known in the performance and developer community for providing a lot of different features and has been around since 2008. New Relic gives you deep performance analytics for every part of your software environment. You can easily view and analyze massive amounts of data, and gain actionable insights in real time. They do provide uptime alerts and...
Source: www.keycdn.com

Social recommendations and mentions

Based on our record, NewRelic seems to be a lot more popular than ServiceNow. While we know about 81 links to NewRelic, we've tracked only 2 mentions of ServiceNow. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

NewRelic mentions (81)

  • Cleaning routines to keep your project without bugs
    *1. New Relic *— it’s a tool to check on the slow performance of your app. If any action of the user takes longer than usual, NewRelic will inform you about that. - Source: dev.to / 1 day ago
  • Caching in depth
    Tip: You can use tools like DataDog, perf (Linux), New Relic etc. To monitor cache performance. - Source: dev.to / about 1 month ago
  • How to Handle N+1 Queries for Optimal Database Performance in Django?
    Using APM tools like NewRelic, Sentry, Datadog, etc to monitor the performance of your application and while you're on it, they can help you identify N+1 queries. - Source: dev.to / about 1 month ago
  • How to improve page load speed and response times: A comprehensive guide
    These tools track server and underlying infrastructure and backend performance. They monitor several metrics, like disk I/O, CPU and memory usage, network traffic, and more. Some examples of these tools include New Relic, Datadog, and AppDynamics. Web administrators can use them to see what's causing slow SRT, like high CPU usage or network traffic. Server-side monitoring tools also provide real-time alerts to... - Source: dev.to / 3 months ago
  • Experience Continuous Integration with Jenkins | Ansible | Artifactory | SonarQube | PHP
    11 Application performance: Before we even perform a deployment, we should configure monitoring tools like Retrace, DataDog, New Relic, or AppDynamics to look for performance problems, hidden errors, and other issues. During and after the deployment, we should also look for any changes in overall application performance and establish some benchmarks to know when things deviate from the norm. - Source: dev.to / 3 months ago
View more

What are some alternatives?

When comparing ServiceNow and NewRelic, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

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