Software Alternatives, Accelerators & Startups

ServiceNow VS MyCase

Compare ServiceNow VS MyCase and see what are their differences

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

MyCase logo MyCase

Practice More, Manage Less.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • MyCase Landing page
    Landing page //
    2023-10-05

MyCase, the premier all-in-one web-based practice management software for lawyers, was built to address the number one complaint across all State Bar Associations... insufficient attorney/client communication.

Thousands of successful legal professionals rely on MyCase every day to stay incredibly organized, easily communicate and collaborate with their clients while simultaneously managing and growing their practice. Because MyCase offers legal practice management in the cloud, lawyers can work from anywhere at anytime significantly increasing productivity.

With MyCase, you get all of this and more: Mobile access, secure client communication, organized cases and matters, shared calendars and reminders, tasks and to-dos, contact management, bank-grade security, document management and assembly, time and legal billing features, online payments processing, professional invoice creation, scheduled payment plans, outlook and google syncs, QuickBooks integrations.

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

MyCase videos

MyCase Review Video

More videos:

Category Popularity

0-100% (relative to ServiceNow and MyCase)
Help Desk
100 100%
0% 0
Legal
0 0%
100% 100
Project Management
100 100%
0% 0
Legal Practice Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and MyCase

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

MyCase Reviews

The Best MyCase Alternative With Pricing – Comparison Table
MyCase is a legal practice management software with three different pricing options. One thing to note about MyCase is it just offers a free trial and doesn’t have any free plan. It has basic, pro, and advanced options. The basic plan is for $39 per/month, pro starts from $69 per/month and the advanced plan has pricing of $89 per user/month. MyCase also has some additional...
Source: weblyword.com

Social recommendations and mentions

MyCase might be a bit more popular than ServiceNow. We know about 2 links to it since March 2021 and only 2 links to ServiceNow. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

MyCase mentions (2)

  • Applying for CPA exam with multiple criminal convictions
    They still show up on mycase.com but I was planning on getting them expunged when I'm available to do so next year. You have to wait 5 years from your last arrest to file for expungement. Source: about 1 year ago
  • Someone is using my address as theirs in the court system
    I was helping a former friend out with housing years ago. He had been pulled over for speeding and instead of using his father's address, he used mine for the court system. He told me that he didn't want the police bothering his father and that he figured I wouldn't mind. I was annoyed because he didn't ask first but I ultimately didn't mind. Fast forward to the present, he and I had a nasty falling out (the... Source: over 1 year ago

What are some alternatives?

When comparing ServiceNow and MyCase, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Clio - Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

PracticePanther - PracticePanther offers CRM, invoicing, time tracking and communication solutions for law firms.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Smokeball - Looking for law practice management software? Look no further! Smokeball case management software is exactly that & enables your small law firm to truly become paperless. ✓ Watch or book a demo today to get started!