Software Alternatives, Accelerators & Startups

MyCase VS Freshservice

Compare MyCase VS Freshservice and see what are their differences

MyCase logo MyCase

Practice More, Manage Less.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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  • MyCase Landing page
    Landing page //
    2023-10-05

MyCase, the premier all-in-one web-based practice management software for lawyers, was built to address the number one complaint across all State Bar Associations... insufficient attorney/client communication.

Thousands of successful legal professionals rely on MyCase every day to stay incredibly organized, easily communicate and collaborate with their clients while simultaneously managing and growing their practice. Because MyCase offers legal practice management in the cloud, lawyers can work from anywhere at anytime significantly increasing productivity.

With MyCase, you get all of this and more: Mobile access, secure client communication, organized cases and matters, shared calendars and reminders, tasks and to-dos, contact management, bank-grade security, document management and assembly, time and legal billing features, online payments processing, professional invoice creation, scheduled payment plans, outlook and google syncs, QuickBooks integrations.

  • Freshservice Homepage
    Homepage //
    2024-05-06

MyCase videos

MyCase Review Video

More videos:

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to MyCase and Freshservice)
Legal
100 100%
0% 0
Project Management
0 0%
100% 100
Legal Practice Management
Monitoring Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MyCase and Freshservice

MyCase Reviews

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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, Freshservice should be more popular than MyCase. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MyCase mentions (2)

  • Applying for CPA exam with multiple criminal convictions
    They still show up on mycase.com but I was planning on getting them expunged when I'm available to do so next year. You have to wait 5 years from your last arrest to file for expungement. Source: about 1 year ago
  • Someone is using my address as theirs in the court system
    I was helping a former friend out with housing years ago. He had been pulled over for speeding and instead of using his father's address, he used mine for the court system. He told me that he didn't want the police bothering his father and that he figured I wouldn't mind. I was annoyed because he didn't ask first but I ultimately didn't mind. Fast forward to the present, he and I had a nasty falling out (the... Source: over 1 year ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing MyCase and Freshservice, you can also consider the following products

Clio - Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

PracticePanther - PracticePanther offers CRM, invoicing, time tracking and communication solutions for law firms.

Redmine - Flexible project management web application

Smokeball - Looking for law practice management software? Look no further! Smokeball case management software is exactly that & enables your small law firm to truly become paperless. ✓ Watch or book a demo today to get started!

Basecamp - A simple and elegant project management system.