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ServiceNow VS Eureka

Compare ServiceNow VS Eureka and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Eureka logo Eureka

Eureka is a contact center and enterprise performance through speech analytics that immediately reveals insights from automated analysis of communications including calls, chat, email, texts, social media, surveys and more.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Eureka Landing page
    Landing page //
    2023-03-18

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Eureka videos

+ Add

Eureka Survey App Review - Big Fat SCAM EXPOSED!

More videos:

  • Review - Eureka TV Series Review - EASY GOING SCI-FI SERIES
  • Review - Eureka: TV Tuesday

Category Popularity

0-100% (relative to ServiceNow and Eureka)

ServiceNow

Eureka

Help Desk
100 100%
Help Desk
0% 0
Web Servers
0 0%
Web Servers
100% 100
Project Management
100 100%
Project Management
0% 0
Web And Application Servers
0 0%
Web And Application Servers
100% 100

User comments

Share your experience with using ServiceNow and Eureka. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Eureka

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Eureka Reviews

We have no reviews of Eureka yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

Eureka mentions (0)

We have not tracked any mentions of Eureka yet. Tracking of Eureka recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceNow and Eureka, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Apache Thrift - An interface definition language and communication protocol for creating cross-language services.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Docker Hub - Docker Hub is a cloud-based registry service

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

gRPC - Application and Data, Languages & Frameworks, Remote Procedure Call (RPC), and Service Discovery

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