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ServiceNow VS DecisionRules.io

Compare ServiceNow VS DecisionRules.io and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

DecisionRules.io logo DecisionRules.io

Business rule engine that lets you create and deploy business rules, while all your rules run in a secure and scalable cloud. Unlike other rule engines, you can create your first rule in 5 minutes and make 100k decisions in a minute via API.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • DecisionRules.io Landing page
    Landing page //
    2023-10-20

DecisionRules is designed to be your rules engine, making your day-to-day analyses and procedures easier, running your business more efficiently and smoothly. DecicionRules allows you to know what customers are eligible for certain products, which prices to apply under certain circumstances, and much more. It is a powerful tool that can make 100k decisions in a a minute via API.

ServiceNow

Website
servicenow.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

DecisionRules.io

Website
decisionrules.io
Pricing URL
Official DecisionRules.io Pricing
$ Details
freemium
Platforms
Web JavaScript REST API Java Node JS .Net PHP
Release Date
2021 January
Edit details

ServiceNow features and specs

No features have been listed yet.

DecisionRules.io features and specs

  • Easy Versioning: Versioning and cloning of existing business rules. No GIT knowledge needed!
  • DevOps Compatible: The infrastructure is adapted for quick change of business rules and their easy deployment.
  • Seamless Integration: Ready made seamless integration thru SDKs, Sample Projects or REST API.
  • Secure & Scalable: Secure and Scalable cloud based solution at your fingertips.
  • Client App Or Backend Solution: Ready to handle both your frontend and backend systems integration.
  • Team Collaboration: Collaborative mode that allows multiple users to share/edit/view their rules.
  • Transparent Decisions: Allows you to design and maintain decision’s logic clearly outside your software systems hence reinforce transparency within your organization.
  • Decision Tables: Ready made solution for handling business rules of medium complexity.
  • Codeless Approach: Business users driven solution, maintainable without profound programming skills.
  • Import & Export Rules: Straightforward import and export of the rules definition into JSON format.
  • Organized Organization: Allows you to create a well organized and swiftly accessible repository of all business rules within your organization.
  • Low IT Costs: Secure and Scalable cloud based solution at your fingertips.

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

DecisionRules.io videos

+ Add

DecisionRules the Innovative Business Rules Management System🚀

Category Popularity

0-100% (relative to ServiceNow and DecisionRules.io)

ServiceNow

DecisionRules.io

Help Desk
100 100%
Help Desk
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Project Management
100 100%
Project Management
0% 0
Personalization
0 0%
Personalization
100% 100

User comments

Share your experience with using ServiceNow and DecisionRules.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and DecisionRules.io

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

DecisionRules.io Reviews

We have no reviews of DecisionRules.io yet.
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Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

DecisionRules.io mentions (0)

We have not tracked any mentions of DecisionRules.io yet. Tracking of DecisionRules.io recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceNow and DecisionRules.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Higson.io - Hyperon is a BRMS, that was created with very large decisions and hyper-performance in mind. It stands out with the concept of the business domain which organizes the whole configuration in easy to manage way.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Experian PowerCurve - Experian PowerCurve is a customer lifecycle management and decision automation platform purpose-built for finance and marketing leaders.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Drools - Drools introduces the Business Logic integration Platform which provides a unified and integrated platform for Rules, Workflow and Event Processing.

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