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ServiceNow Incident Management VS xMatters

Compare ServiceNow Incident Management VS xMatters and see what are their differences

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ServiceNow Incident Management logo ServiceNow Incident Management

Keep employees productive and happy by ensuring they can easily contact support to track and fix issues with ServiceNow® Incident Management.

xMatters logo xMatters

xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions
  • ServiceNow Incident Management Landing page
    Landing page //
    2022-04-05
  • xMatters Landing page
    Landing page //
    2023-01-19

ServiceNow Incident Management videos

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xMatters videos

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xMatters Overview Video

More videos:

  • Review - xMatters Incident Response and Management Platform
  • Review - 10/4 Ask the Expert: Resolve major incidents faster with xMatters

Category Popularity

0-100% (relative to ServiceNow Incident Management and xMatters)

ServiceNow Incident Management

xMatters

Monitoring Tools
14 14%
Monitoring Tools
86% 86
Site Reliability
100 100%
Site Reliability
0% 0
Incident Management
19 19%
Incident Management
81% 81
Log Management
0 0%
Log Management
100% 100

User comments

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What are some alternatives?

When comparing ServiceNow Incident Management and xMatters, you can also consider the following products

PagerDuty - Cloud based monitoring service

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

VictorOps - We make on-call suck less & help teams to solve problems faster.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

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