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ServiceM8 VS isolved

Compare ServiceM8 VS isolved and see what are their differences

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ServiceM8 logo ServiceM8

ServiceM8 (Service Mate) is cloud software that allows you to manage any service business. Manage jobs, produce mobile quotes and invoices on the go. Get Control.

isolved logo isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology.
  • ServiceM8 Landing page
    Landing page //
    2022-07-07
  • isolved Landing page
    Landing page //
    2023-08-31

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our HRO partner network to more than five million employees and 145,000 employers across all 50 States — who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, intelligently connects and manages the employee journey across talent acquisition, HR & payroll, benefits, workforce management and talent management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.

ServiceM8 features and specs

  • User-Friendly Interface
    ServiceM8 offers an intuitive, easy-to-navigate interface that makes it simple for both technical and non-technical users to adopt and use effectively.
  • Mobile Accessibility
    The platform is optimized for mobile use, enabling field workers to access job details, upload photos, and update job statuses directly from their smartphones.
  • Integrated Payments
    ServiceM8 integrates with payment processors like Square, allowing businesses to take payments on the spot, streamlining the billing and payment collection process.
  • Job Scheduling and Dispatching
    The software provides robust scheduling and dispatching features, enabling businesses to assign jobs efficiently and track their progress in real-time.
  • Forms and Checklist Customization
    ServiceM8 allows for extensive customization of forms and checklists, which can be tailored to meet the specific needs of different businesses.
  • Cloud-Based
    Being a cloud-based solution, ServiceM8 ensures that all data is accessible from anywhere and is consistently backed up, providing reliability and data security.
  • Integration with Accounting Software
    It integrates seamlessly with popular accounting software like QuickBooks and Xero, ensuring that financial data flows smoothly between systems.

Possible disadvantages of ServiceM8

  • Limited Desktop Functionality
    While ServiceM8 is optimized for mobile devices, its desktop functionality is somewhat limited, which can be a drawback for office-based staff who might prefer using a computer.
  • Learning Curve
    Though user-friendly, there is still a learning curve associated with mastering all features, especially for users who are not tech-savvy.
  • Pricing
    ServiceM8 operates on a subscription-based pricing model which can become expensive depending on the size of your business and the number of users.
  • Limited Customization of Reports
    The platform offers limited customization options for reporting, which can be restrictive for businesses with specific reporting needs.
  • No Built-In CRM
    ServiceM8 lacks a built-in Customer Relationship Management (CRM) component, which means users need to rely on third-party integrations for CRM capabilities.
  • Connectivity Issues
    As a cloud-based service, its functionality can be significantly hampered by poor internet connectivity, which could pose problems in areas with unreliable service.

isolved features and specs

  • Comprehensive HR Solution
    isolved provides an all-in-one platform that covers HR, payroll, time tracking, and benefits administration, reducing the need for multiple software solutions.
  • User-Friendly Interface
    The platform is designed with an intuitive and easy-to-navigate interface, making it accessible for HR professionals and employees alike.
  • Compliance Support
    isolved offers robust compliance tools to help organizations stay up-to-date with changing labor laws and regulations, minimizing the risk of non-compliance issues.
  • Scalability
    The software can scale with your business, whether you are a small business or a larger enterprise with complex needs.
  • Customer Support
    isolved offers strong customer support, including training resources and dedicated account managers to assist with onboarding and ongoing needs.

Possible disadvantages of isolved

  • Pricing
    The cost of isolved can be relatively high, particularly for small businesses or startups with limited budgets.
  • Customization Limitations
    While robust, the platform has limited customization options, which may not meet the unique requirements of all organizations.
  • Integration Challenges
    Some users have reported difficulties integrating isolved with other third-party software solutions, which may be a drawback for businesses relying on a diverse tech stack.
  • Initial Setup Complexity
    The initial setup process can be complex and time-consuming, requiring a significant investment of time and resources to get everything configured and running smoothly.
  • Performance Issues
    Some users have experienced performance issues, such as slow loading times, particularly during peak usage periods.

Analysis of isolved

Overall verdict

  • iSolved is a solid choice for organizations seeking a versatile and efficient HCM solution. It delivers on essential HR functions while offering scalability for growing companies.

Why this product is good

  • iSolved, offered through isolvedhcm.com, is generally well-regarded for its comprehensive human capital management solutions, which include payroll processing, human resources management, time and attendance tracking, and benefits administration. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to streamline HR processes within a single platform. Businesses find it efficient for handling compliance and ensuring accuracy in HR operations.

Recommended for

  • Small to medium-sized businesses that require a comprehensive HR solution.
  • Organizations looking to improve payroll accuracy and compliance.
  • Companies wanting to integrate HR processes to increase efficiency.
  • Businesses seeking a user-friendly platform with strong customer support.

ServiceM8 videos

+ Add

What is ServiceM8, An Overview of the ServiceM8 software

More videos:

  • Demo - ServiceM8 Introduction & Demo
  • Review - Elite Heating and Plumbing — ServiceM8 Customer Story

isolved videos

No isolved videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to ServiceM8 and isolved)

ServiceM8

isolved

Field Service Management
100 100%
Field Service Management
0% 0
HR
0 0%
HR
100% 100
Work Management
100 100%
Work Management
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceM8 and isolved

ServiceM8 Reviews

The 6 best heating engineer software tools you should be choosing from in 2022
A big benefit of using ServiceM8 is the ability to add unlimited users at no additional cost. Which is great if your heating engineer business has a big team. But that's where the buck stops in terms of freebies. The big downside of using ServiceM8 is that their CRM is riddled with hidden costs.
Source: www.payaca.com

isolved Reviews

Best Paylocity Competitors & Alternatives in 2024
Last but not least, isolved is a leading HCM software provider and a strong Paylocity competitor. This is due to the provider’s all-in-one robust HCM platform that supports payroll, HR, time and attendance, and benefits administration.
Source: www.myshortlister.com

What are some alternatives?

When comparing ServiceM8 and isolved, you can also consider the following products

Tradify - Tradify is a Job Management software for the trade contractor it can track every job from quote to invoice, helps to stay on top of workflow by tracking the jobs and team at all times.

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Paycor - Paycor builds HR & Payroll software for leaders, giving them the HR software, personalized support, and expert advice, they need to optimize their business and build winning teams.

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

Zenefits - All-In-One Online HR: Payroll | Benefits | Compliance

Clik Service - Clik Service helps field service industries organise every aspect of their business. The most important features include scheduling engineers, creating bespoke reports, invoicing, managing customers, raising job sheets and tracking stock.

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