Software Alternatives & Reviews

ServiceDock VS Floatbot

Compare ServiceDock VS Floatbot and see what are their differences

ServiceDock logo ServiceDock

Customer experience management for retail and service chains.

Floatbot logo Floatbot

Generative AI powered Conversational AI platform
  • ServiceDock Landing page
    Landing page //
    2021-12-21
  • Floatbot
    Image date //
    2024-01-17
  • Floatbot
    Image date //
    2024-01-17
  • Floatbot
    Image date //
    2024-01-17

Floatbot provides a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps enterprises to build Self-service Chatbots and Voicebots, and AI Agent Assist Bots [AI Coach for Contact Center Agents]. We are amongst very few platforms globally that includes all 3 in the same platform. We have pre-built solutions for Insurance, Banking, Financial, Healthcare and Pharmacy including Contact Center Outsourcers. Floatbot is pre-integrated with industry leading Contact Center technology providers such as Genesys, NICE InContact (CXOne), AVAYA, Cisco WebEx, etc.

Floatbot

$ Details
freemium $99.0 / Monthly
Platforms
Android Web iOS
Release Date
2017 August

ServiceDock features and specs

No features have been listed yet.

Floatbot features and specs

  • Omnichannel Chatbot: The AI Chatbot platform has cognitive search and generative AI capabilities.
  • AI Agent Assist: AI Agent Assist bot tells your agents what they should say to customers during support or sales calls (or chats).
  • Co-Browsing: Seamlessly collaborate with your customers by navigating their screens in real-time, without the need for any additional software or downloads.

ServiceDock videos

ServiceDock - Capture 3X more in-store customer feedback using messaging apps

More videos:

  • Review - Feedback Management for Restaurants & Franchises (ServiceDock. Capture Feedback via Messaging Apps)
  • Review - Feedback Management for Retail Chains (ServiceDock - Capture Feedback via Messaging Apps)

Floatbot videos

Automate Claims FNOL with FloatGPT powered Voicebot

More videos:

  • Demo - Generative AI-Powered Debt Collection Voicebot

Category Popularity

0-100% (relative to ServiceDock and Floatbot)
SMS Marketing
100 100%
0% 0
Chatbots
0 0%
100% 100
ERP
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using ServiceDock and Floatbot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Floatbot seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceDock mentions (0)

We have not tracked any mentions of ServiceDock yet. Tracking of ServiceDock recommendations started around Mar 2021.

Floatbot mentions (1)

  • How to Build a Conversational Bot
    It is simple to create a conversational interface bot. If you would like to get a similar bot then understand how it works and implement in a very easy way with floatbot. Source: over 1 year ago

What are some alternatives?

When comparing ServiceDock and Floatbot, you can also consider the following products

Looklet - Looklet provides retailers with an efficient in-house studio and creative styling tools to produce high quality dynamic fashion images.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Shopperations - For a shopper marketing collaboration system that tracks budgets, automates reporting & calendars, & streamlines post-event analysis

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Trailblazer - A new architecture for Rails.

ChatBot - Easy to use chatbot platform for business