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ServiceChannel VS NICE inContact

Compare ServiceChannel VS NICE inContact and see what are their differences

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  2. » Videos
  3. » Reviews
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ServiceChannel logo ServiceChannel

ServiceChannel is a facilities management software and contractor sourcing.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • ServiceChannel Landing page
    Landing page //
    2023-09-17
  • NICE inContact Landing page
    Landing page //
    2023-10-04

ServiceChannel videos

+ Add

How ServiceChannel keeps contractors and Facilities Managers on the same page.

More videos:

  • Review - Revolutionizing Facilities Management — ServiceChannel Customers Tell How
  • Review - Why You Should Use ServiceChannel

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to ServiceChannel and NICE inContact)

ServiceChannel

NICE inContact

Business & Commerce
100 100%
Business & Commerce
0% 0
Communication
0 0%
Communication
100% 100
Facility Management
100 100%
Facility Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using ServiceChannel and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceChannel and NICE inContact

ServiceChannel Reviews

We have no reviews of ServiceChannel yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, ServiceChannel seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceChannel mentions (1)

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceChannel and NICE inContact, you can also consider the following products

IBM TRIRIGA - Want more efficient, engaged workplaces? With IoT and AI, IBM TRIRIGA® delivers key insights in a single, integrated platform.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Corrigo - Corrigo’s cutting-edge facilities management platform empowers 1.2M users to transform their facilities operations in over 1.4M locations.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

360Facility - Facility Management

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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