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Sentiment VS Simplify360

Compare Sentiment VS Simplify360 and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Sentiment logo Sentiment

Sentiment is a SaaS platform that allows contact centres to deploy social media as a channel alongside voice,email and chat

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Sentiment Landing page
    Landing page //
    2021-09-19
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Sentiment videos

+ Add

Sentiment Analysis of Amazon Reviews | Sentiment Analysis Python Tutorial | ML Tutorial| Simplilearn

More videos:

  • Review - Python Sentiment Analysis Project with NLTK and 🤗 Transformers. Classify Amazon Reviews!!
  • Review - How ChatGPT's Sentiment Analysis on Google Sheet Can Improve Your Amazon Reviews

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Sentiment and Simplify360)

Sentiment

Simplify360

Customer Service
27 27%
Customer Service
73% 73
Tool
0 0%
Tool
100% 100
Social Media Tools
100 100%
Social Media Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Sentiment and Simplify360. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Sentiment seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sentiment mentions (2)

  • I bought subscriptions to the top sentiment/social media tracker data platforms to see which one was the best - here is what I came up with
    After extensive research, I narrowed down the list to the following, 1. SwaggyStocks.com 2. Hypeequity.com 3. Sentimentinvestor.com 4. Social sentiment.io. While there are a lot of other tools, these seem to be by far the best equipped ones. Source: almost 3 years ago
  • Social Sentiment Analysis & Stocks
    So, I just started doing research on Social Sentiment Analysis. My question to those more experienced than me is, is there something to it? Is it more luck and not much consistency? Or could it be a valuable tool for the future? I understand that it is, but one tool and probably not to trade just based off of one strategy. Also, there are many websites/brokers that utilize this. Like social sentiment.io,... Source: about 3 years ago

Simplify360 mentions (0)

We have not tracked any mentions of Simplify360 yet. Tracking of Simplify360 recommendations started around Mar 2021.

What are some alternatives?

When comparing Sentiment and Simplify360, you can also consider the following products

Engagor - Powerful social media management, monitoring and analytics software, chosen by brands all over the world to efficiently engage with their social customers.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Lithium - Lithium is a marketing solution for businesses looking to establish a brand and reach out to a community of customers.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Stock News API - Get relevant stock news from companies in the stock market.

Zendesk Answer Bot - Chatbots

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