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SendHub VS Zendesk Support

Compare SendHub VS Zendesk Support and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  4. » Alternatives

SendHub logo SendHub

Get a business phone system on your smartphone and computer. We provide professional, affordable sms, text, and voice solutions in an easy to use system. 14-day free trial.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • SendHub Landing page
    Landing page //
    2023-07-15
Not present

SendHub videos

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SendHub Review - Check this out before you use Sendhub

More videos:

  • Review - ► SendHub.com Review - VoIP, Text, SMS Startup - AngelKings.com
  • Demo - 3 Minute Demo | SendHub Business SMS

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to SendHub and Zendesk Support)

SendHub

Zendesk Support

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
SMS Marketing
100 100%
SMS Marketing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SendHub and Zendesk Support

SendHub Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing SendHub and Zendesk Support, you can also consider the following products

Mobiniti - Mobiniti offers a mobile marketing platform for clients to invite customers to engage with their brand through SMS via their mobile phone.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pyze - Pyze utilizes machine learning to understand user behavior and automate user engagement so...

Zoho Desk - Industry's first context-aware Helpdesk Software

Textmagic - The all-in-one solution for all your business texting needs - marketing campaigns, two-way SMS chats, reminders, notifications, and internal staff communication.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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