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Sendcloud VS Aircall

Compare Sendcloud VS Aircall and see what are their differences

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The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow. featured
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Sendcloud logo Sendcloud

The all-in-one shipping platform for e-commerce

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Sendcloud Landing page
    Landing page //
    2023-08-30

We help 23,000+ e-commerce retailers save time and money by automating their shipping process. Connect your store with the top UK and international couriers.

Get flexible

Sell more by offering shipping options from the world's best couriers.

Ship faster

Build a custom workflow to pick, pack, and print shipping labels at light speed.

Build your brand

Delight your customers with fully branded tracking emails and pages.

Take Charge of Returns

Manage your customer’s experiences with complete control over the returns process.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Sendcloud

Website
sendcloud.com
Pricing URL
Official Sendcloud Pricing
$ Details
freemium €40.0 / Monthly (5 smart shipping rules, pick-ups, branded track & trace)
Platforms
Shopify WooCommerce Lightspeed Magento Bol Amazon Prestashop eBay Shopware Ccv Mijnwebwinkel Jouwweb Etsy Wix Exact Online Opencart BigCommerce Cdiscount EasyWebshop Ecwid ePages Gratis Webshop Beginnen JTL-Shop KMO Shops NextChapter Odoo Onetoshop Oxid Peoplevox Picqer Plentymarkets Real.de Shoppagina Shoptrader Starteenwinkel Thirty Bees XELshop xt:Commerce Apt-shop
Release Date
2012 January
Startup details
Country
The Netherlands
State
Noord-Brabant
City
Eindhoven
Founder(s)
Bas Smeulders
Employees
100 - 249
Edit details

Aircall

Website
aircall.io
Pricing URL
Official Aircall Pricing
$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
France
State
Ile-de-France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499
Edit details

Sendcloud videos

+ Add

Getting started with Sendcloud | Product Demo

More videos:

  • Review - Rob van den Heuvel (Sendcloud): "Wij optimaliseren alles rondom de verzending"

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Sendcloud and Aircall)

Sendcloud

Aircall

Shipping and Tracking
100 100%
Shipping and Tracking
0% 0
Communication
0 0%
Communication
100% 100
eCommerce
100 100%
eCommerce
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Sendcloud and Aircall. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sendcloud and Aircall

Sendcloud Reviews

We have no reviews of Sendcloud yet.
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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sendcloud mentions (0)

We have not tracked any mentions of Sendcloud yet. Tracking of Sendcloud recommendations started around Mar 2021.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Sendcloud and Aircall, you can also consider the following products

parcelLab - Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

ShipStation - Seamless eCommerce shipping fulfillment software. Wherever you sell, however you ship, ShipStation can help. Auto order import, batch label print, & more!

CloudTalk - Work locally, grow globally

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