Software Alternatives, Accelerators & Startups

SendBoard VS Salesforce Service Cloud

Compare SendBoard VS Salesforce Service Cloud and see what are their differences

SendBoard logo SendBoard

Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • SendBoard Landing page
    Landing page //
    2023-01-24

Get work out of your inbox and into Trello. With SendBoard you can connect Trello to a shared email address like hello@example.com.

There’s a use case for every team.

  • Email Help Desk - Stay organized, respond faster & keep customers happy.
  • Email CRM - Visualize your customers and deals as cards in Trello.
  • Email Workflow - Improve email processes with structured stages of work.
  • Email Automation - Use Butler to automate tasks and send emails for you.

Get the full power of Trello to help you win at email.

Email in Trello


Use SendBoard to engage with people outside of your Trello team.

  • Support@ - Create an email support desk to manage requests from customers / employees.
  • Accounts@ - Collaborate on finance emails with customers, suppliers and team members.
  • Bugs@ - Use a form to capture bug reports that are sent to Trello via email. Reply to follow up.
  • Careers@ - Organise incoming CVs, discuss candidates, and reply from within Trello.
  • Sales@ - Keep your pipeline organized in Trello. Email your leads directly from a card.
  • Orders@ - Receive new orders via email & track workflows in Trello. Automate with Butler.

Watch a DEMO VIDEO of SendBoard in action.

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

SendBoard

$ Details
freemium $7.5 / Monthly (Per user for Essential Plan: Unlimited boards. Up to 5 users.)
Platforms
Web Android iOS Trello
Release Date
2019 September

SendBoard features and specs

  • Email Templates: Yes
  • Email Integration: yes
  • Email Marketing Automation: Yes
  • Email notifications: Yes
  • Attachments: Yes
  • Custom Domains: Yes
  • Various collaboration features: Yes
  • Trello integration: Yes
  • Automated Communications: Yes
  • Automation: Yes
  • Search and Filtering: Yes
  • Comments: Yes
  • Communication history: Yes

Salesforce Service Cloud features and specs

No features have been listed yet.

SendBoard videos

SendBoard - Power-Up Your Email in Trello

More videos:

  • Demo - Demo of email in Trello with SendBoard

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to SendBoard and Salesforce Service Cloud)
Customer Support
2 2%
98% 98
Help Desk
2 2%
98% 98
CRM
100 100%
0% 0
Help Desk And Ticketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SendBoard and Salesforce Service Cloud

SendBoard Reviews

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Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

What are some alternatives?

When comparing SendBoard and Salesforce Service Cloud, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Usedesk - Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

Zoho Desk - Industry's first context-aware Helpdesk Software