Software Alternatives, Accelerators & Startups

SendBird VS SuprSend

Compare SendBird VS SuprSend and see what are their differences

SendBird logo SendBird

SendBird is messaging-as-a-service.

SuprSend logo SuprSend

Single Notification API for Every Channel (SMS, Slack, Whatsapp, Email, SMS, Push, App Inbox)
  • SendBird Landing page
    Landing page //
    2023-08-17
  • SuprSend Landing page
    Landing page //
    2023-01-13

SuprSend provides scalable notification infrastructure to trigger workflow-based transactional notifications, run CRONs, and engagement campaigns.

  • Dynamic Template Management with version control
  • Batching and Digesting Notifications
  • Preference Management
  • Channel & Vendor Fallback Mechanisms
  • Brand Management
  • Real-time visibility with webhooks support
  • Audit and Logs
  • SMS, Slack, Whatsapp, Email, SMS, Push, App Inbox Support

Try for free: https://app.suprsend.com/en/signup/

Built for: # Startups (0-1) # Scaling Startups with Infra needs # B2B2C, B2B & B2C Companies # Enterprises. Send workflow-triggered notifications via single API integration to multiple channels.

How do you trigger communications on SuprSend notification system?

You can trigger communications in one of two ways: Send events to SuprSend from your frontend clients (android app, website, etc) via SuprSend Client SDK, and create a Workflow on SuprSend platform to trigger communication on an event.

Create workflow and trigger communication from your backend using an omnichannel HTTPS API method, or use our Backend SDK.

All the other components (like vendors, templates, optimization, scaling, etc.) are created and managed on the SuprSend platform.

SendBird

$ Details
-
Platforms
-
Release Date
2013 January
Startup details
Country
United States
State
California
City
San Mateo
Founder(s)
Brandon Y Jeon
Employees
100 - 249

SuprSend

$ Details
freemium $99.0 / Monthly
Platforms
Python React Native ReactJS C Go Node JS Java
Release Date
2021 July

SendBird features and specs

No features have been listed yet.

SuprSend features and specs

  • Batching & Digests (Fallback Mechanism): Yes
  • Channel & Vendor Smart Routing: Yes
  • Preferences Management (Multiple Levels): Yes
  • Brand Management (Dynamic Customisation): Yes
  • Webhooks based real-time analytics: Yes
  • App Inbox Management: Yes
  • Channels (SMS, Slack, Email, Push, Whatsapp): Yes

SendBird videos

Sendbird Launches the Sendbird Calls API for In-app Voice and Video

More videos:

  • Review - The Beginning of SendBird and Entering Silicon Valley

SuprSend videos

Introducing SuprSend: Single Notification API Infrastructure

Category Popularity

0-100% (relative to SendBird and SuprSend)
Communication
100 100%
0% 0
Developer Tools
0 0%
100% 100
Chat SDK
100 100%
0% 0
Push Notifications
0 0%
100% 100

Questions and Answers

As answered by people managing SendBird and SuprSend.

What makes your product unique?

SuprSend's answer:

Single API to deliver all product notifications with multiple channels. It makes the Dev's and PMs life easier by just calling the API and getting the work done.

Why should a person choose your product over its competitors?

SuprSend's answer:

SuprSend notification infrastructure API offers discounted startups package. Moreover we have a user churn rate of less than 1%, signalling our robust product and customer support.

How would you describe your primary audience?

SuprSend's answer:

Dev teams who wants an abstraction for their current hassle around notification. Product teams who want to have visibility and control over notification logic and workflows.

What's the story behind your product?

SuprSend's answer:

The founders worked in companies at CTO, CPO level positions, saw a constant and recurring need to revamp notification engines, or maintain it. That led to an idea to create a notification infrastructure as a service platform for product notifications.

Which are the primary technologies used for building your product?

SuprSend's answer:

Front End: React, Java, Flutter, Angular Backend: Python, Go, Node, JS, Nextjs ++

We are constantly rolling out support for newer tech stacks.

User comments

Share your experience with using SendBird and SuprSend. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SendBird and SuprSend

SendBird Reviews

15 Best Twilio Alternatives 2022
Therefore, the biggest Sendbird’s advantage is something Twilio can’t do, and it’s to make an app social which is why Sendbird might be the right alternative for you if you run an app.

SuprSend Reviews

  1. Good notification service API for templating, workflow triggers, and managing providers

    SuprSend is a good tool for steamlining complete notification system, Using it for templating across push, app inbox and emails. Provides good observability and built in retrying mechanisms.

    👍 Pros:    Templates are great|Workflow support|Drag and drop email builder|Inapp inbox|Full transaction observability|Api & webhooks

6 Best Notification Infrastructure for Modern Applications
SuprSend is the next infrastructure on the list that skillfully manages product notifications across different channels. Offering a single API for all the channels, it is equipped with an intuitive dashboard that enables the developers to send cross-channel notifications to the end users and scale with the requirements.
Source: geekflare.com

Social recommendations and mentions

Based on our record, SendBird seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SendBird mentions (13)

  • WebSocket vs. HTTP communication protocols
    Fortunately, you don’t need to choose one over the other. The two communication protocols can, and often should, be used together, allowing each to do what it does best. If you need to implement real-time communication and streaming functionality in your applications, check out Sendbird. Sendbird’s APIs and client SDKs handle the technical heavy lifting for in-app chat, calls, and live streaming. Sendbird’s chat... - Source: dev.to / 4 months ago
  • SwiftUI vs. UIKit: What is the best choice for building an iOS user interface in 2024?
    After you've analyzed the SwiftUI vs. UIkit comparison, consider adding customer communications to your app to enhance user engagement, retention, and CSAT. You can do this with Sendbird, an all-in-one communications API platform for web and mobile apps. Sendbird's highly abstracted APIs empower developers to build robust and scalable communication experiences (for chat, notifications, and in-app calls) across web... - Source: dev.to / 4 months ago
  • 5 Best Instant Messaging APIs
    Sendbird Chat enables developers to implement chat and instant messaging by providing an SDK with ready-made chat UI components. They cover all the essential features you might expect, including voice and video, which makes it possible to deliver a comprehensive experience. - Source: dev.to / 4 months ago
  • Custom vs. off-the-shelf React web notification systems: Which is better?
    Sendbird focuses on in-app messaging but also offers push notifications. It's designed to be highly customizable and can be a great fit if you want to offer your users a more interactive experience. - Source: dev.to / 8 months ago
  • Sendbird and LiveRamp Partner to Enable Marketers to Personalize Every Experience by Connecting First-Party Data While Enhancing Privacy
    Sendbird, the global in-app conversations platform with over 300 million monthly active users, today announced a new partnership with LiveRamp, the leading data collaboration platform, to enable joint customers to leverage their highly valuable first-party data to personalize in-app chat and messaging while protecting users' privacy. Joint customers of Sendbird and LiveRamp can now power personalized experiences... Source: 10 months ago
View more

SuprSend mentions (0)

We have not tracked any mentions of SuprSend yet. Tracking of SuprSend recommendations started around Oct 2022.

What are some alternatives?

When comparing SendBird and SuprSend, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Knock App - Power your product notifications with Segment and Hightouch.

MirrorFly - World's Most Scalable Voice, Video & Chat SDK for Small, Medium & Enterprises

MagicBell - Your app needs a notification inbox – with real-time sync, web & mobile push, and a UI that matches your brand.

Chat by Stream - Build and ship in app messaging in a few hours

Novu - The ultimate library for managing multi-channel transactional notifications with a single API.