Software Alternatives & Reviews

Sematext VS GoDesk

Compare Sematext VS GoDesk and see what are their differences

Sematext logo Sematext

Troubleshooting just got easier.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Sematext Landing page
    Landing page //
    2022-07-21

An all-in-one solution for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack.

  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

Sematext features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Sematext videos

Sematext Cloud | Full Stack Visibility in One Place | A Cloud Monitoring solution

More videos:

  • Tutorial - Sematext Logs Product Overview | Centralized Logging for all of your Applications
  • Tutorial - Sematext Experience | Real User Monitoring Tool | Front-end Monitoring Solutions
  • Tutorial - What are Core Web Vitals?

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Sematext and GoDesk)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Log Management
100 100%
0% 0
Education
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sematext and GoDesk

Sematext Reviews

10 Best Grafana Alternatives [2023 Comparison]
Sematext’s pricing options are easy to scale, depending on what you need, and come with zero obligations. You can cancel, upgrade, or downgrade at any time. Also, the pricing is much simpler to understand than pricing for the Grafana Cloud, plus you can use the cost calculator to see how much you might pay for Sematext.
Source: sematext.com
#10 Best Website Monitoring Tools [2022]
Sematext is a website monitoring tool that offers real user monitoring and synthetic monitoring services. With customers like Instagram, eBay, and Microsoft, Sematext is one of the best site monitoring software. Let’s dive deep into features provided by Sematext.
11 Best Splunk Alternatives
Sematext Logs is a log management tool for gathering logs from your infrastructure. Logs can be searched using simple query syntax to pinpoint specific events. You can construct custom dashboards using Sematext Logs to track performance trends in real-time.
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Sematext’s server monitoring tool provides real-time visibility into the performance of your Linux servers by showing your current and historical resource utilization and collecting key performance metrics, such as CPU, memory, disk usage, processes, network, and load. Sematext also provides a server inventory software that gives you a unified view of your Linux servers,...
Source: sematext.com
10 Best Services to Monitor Website Uptime
Although Sematext does not offer unique features or comprehensive functionality compared to Pingdom, it is still a perfect alternative to all the listed above if you run a blog, small shop, or mid-sized business.
Source: designmodo.com

GoDesk Reviews

We have no reviews of GoDesk yet.
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Social recommendations and mentions

Based on our record, Sematext seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sematext mentions (6)

  • My Year in Review: Hey there!
    I got the contract technical role with Sematext four months ago to create glossaries about various DevOps and cloud terminologies. It is a pretty exciting project because, besides writing, the team and I also work on the information architecture and showcase helpful product demos to help everyone get started. - Source: dev.to / over 1 year ago
  • free-for.dev
    Sematext.com — Free for 24 hours metrics, unlimited number of servers, 10 custom metrics, 500,000 custom metrics data points, unlimited dashboards, users, etc. - Source: dev.to / over 1 year ago
  • Log Monitoring/Alerting - Alerts for Common Systems
    Are you asking if there are systems/SaaS log monitoring that include alerting on logs? Absolutely! I imagine most do. I'm the founder of Sematext and we've had that functionality for the best part of the previous decade. Generally speaking, you can create queries/filters (e.g. severity:error) and conditions/thresholds that alert you if there are more of fewer matches in some time window (e.g. > 100... Source: over 1 year ago
  • Top 11 MYSQL monitoring tools in 2022 [open-source included]
    Sematext is an enterprise monitoring tool that provides a range of solutions for IT systems and infrastructure monitoring. It provides detailed dashboards for MySQL monitoring. Some of the key MySQL performance metrics that you can track with Sematext are availability, replication, connections, query rate, etc. - Source: dev.to / almost 2 years ago
  • Looking for Jenkins experts/consultants
    Hi. I was wondering if anyone could recommend some good Jenkins experts/consultants? We'd like to see if we could have somebody look over our Jenkins setup at Sematext, optimize it, etc. Any pointers would be greatly appreciated. Thanks. Source: about 2 years ago
View more

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Sematext and GoDesk, you can also consider the following products

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Komodor - The Kubernetes native troubleshooting platform

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

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