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Salesforce Sales Cloud - Cloud-based CRM & Sales Automation
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Sidekick by Hubspot - Customer insight integrated with your email tools.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
SalesLoft - The simpliest way to build the most accurate and targeted lists of leads on the internet
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.