Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
Dexpot - If you don't have Dexpot yet, the new update makes it a must-have tool for Windows, adding a ton of features to your desktop that you never knew you wanted.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Mission Control - Mission Control, formerly Exposé, is a feature of the OS X operating system.
Redmine - Flexible project management web application
VirtuaWin - VirtuaWin is a virtual desktop manager for the Windows operating system (Win9x/ME/NT/Win2K/XP/Win2003/Vista/Win7/Win10). A virtual desktop manager lets you organize applications over several virtual desktops (also called 'workspaces').
Basecamp - A simple and elegant project management system.