Software Alternatives, Accelerators & Startups

Sauce Labs VS User.com

Compare Sauce Labs VS User.com and see what are their differences

Sauce Labs logo Sauce Labs

Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
  • Sauce Labs Landing page
    Landing page //
    2023-10-23
  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

User.com

Website
user.com
Pricing URL
-
$ Details
paid Free Trial
Platforms
Browser Cloud
Release Date
2015 January

Sauce Labs features and specs

No features have been listed yet.

User.com features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Yes
  • Analytics and Reporting: Yes
  • Easy to Set-up and use: Yes

Sauce Labs videos

Overview of Sauce Labs

More videos:

  • Review - How an Automated Test Works With Sauce Labs
  • Review - Sauce Labs Analytics

User.com videos

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

Category Popularity

0-100% (relative to Sauce Labs and User.com)
Website Testing
100 100%
0% 0
Customer Support
0 0%
100% 100
Automated Testing
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sauce Labs and User.com

Sauce Labs Reviews

Top Selenium Alternatives
Sauce Labs is a cloud-based platform that offers automated testing tools for web and mobile applications. It provides a secure and scalable environment for running tests across a wide range of browsers and operating systems. With features like parallel testing, real device testing, and live debugging, Sauce Labs focuses on improving test execution times and overall efficiency.
Source: bugbug.io
Top 20 Best Automation Testing Tools in 2018 (Comprehensive List)
Sauce Labs is a selenium cloud-based solution that offers automated testing over cross-browsers and multiple platforms. It has support for both mobile and desktop apps. It is known for significantly accelerating test cycles.

User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

Social recommendations and mentions

Based on our record, Sauce Labs seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sauce Labs mentions (14)

  • 🛑 Stop resizing your browser: improve testing for responsiveness
    Platforms like Browserstack or SauceLabs offer virtual instances of real devices and browsers for manual and end-to-end testing. Caveat: subscriptions cost money and are on a per-seat basis. - Source: dev.to / 24 days ago
  • React Native Testing Options Overview
    Appium is an open-source test automation framework. You can use it with native, hybrid, and mobile web apps. It drives iOS and Android apps using the WebDriver protocol. Appium is sponsored by Sauce Labs and a community of open source developers. - Source: dev.to / about 1 month ago
  • Top HeadSpin Alternatives for Comprehensive Testing
    2. SauceLabs SauceLabs offers a cloud-based platform for automated and manual testing of web and mobile applications across various browsers, operating systems, and devices. It supports continuous integration and delivery workflows, making it easier for teams to get immediate feedback on the impact of code changes. - Source: dev.to / 3 months ago
  • Emulator images for Samsung devices?
    Your best option are probably real device testing sites like e.g. https://saucelabs.com/. Source: about 1 year ago
  • Simulate your website across many devices all in the same browser tab! Proof of concept for a micro saas I'm building in public :)
    There are service like this one. https://saucelabs.com/ is one. There used to be browser plugins to simulate a different browser. But as we found out over time: simulates devices aren't true to the real thing, so often you'll just simply run into problems in the simulated device ce that don't occur on the real device, or vice versa. Source: about 1 year ago
View more

User.com mentions (0)

We have not tracked any mentions of User.com yet. Tracking of User.com recommendations started around Mar 2021.

What are some alternatives?

When comparing Sauce Labs and User.com, you can also consider the following products

BrowserStack - BrowserStack is a software testing platform for developers to comprehensively test websites and mobile applications for quality.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LambdaTest - Perform Web Testing on 2000+ Browsers & OS

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

TestComplete - TestComplete Desktop, Web, and Mobile helps you create repeatable and accurate automated tests across multiple devices, platforms, and environments easily and quickly.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!