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SatisMeter VS Userback

Compare SatisMeter VS Userback and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SatisMeter logo SatisMeter

Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • SatisMeter Landing page
    Landing page //
    2022-05-22

SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.

  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

SatisMeter

Website
satismeter.com
Pricing URL
Official SatisMeter Pricing
$ Details
paid Free Trial
Platforms
iOS Browser Android Shopify REST API Slack
Startup details
Country
Czech Republic
City
Prague
Employees
1 - 9
Edit details

Userback

Website
userback.io
Pricing URL
Official Userback Pricing
$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Edit details

SatisMeter features and specs

No features have been listed yet.

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

SatisMeter videos

+ Add

SatisMeter explainer

More videos:

  • Review - SatisMeter Intercom integration

Userback videos

+ Add

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to SatisMeter and Userback)

SatisMeter

Userback

Customer Feedback
59 59%
Customer Feedback
41% 41
User Feedback
70 70%
User Feedback
30% 30
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100
Surveys
100 100%
Surveys
0% 0

User comments

Share your experience with using SatisMeter and Userback. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SatisMeter mentions (0)

We have not tracked any mentions of SatisMeter yet. Tracking of SatisMeter recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 2 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago

What are some alternatives?

When comparing SatisMeter and Userback, you can also consider the following products

FeedBear - The smartest way to manage feedback from your customers

Marker.io - Visual feedback and bug reporting tool for websites

Upvoty - User feedback in 1 simple overview 🔥

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

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