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SAP Service Manager VS Oracle Service Cloud

Compare SAP Service Manager VS Oracle Service Cloud and see what are their differences

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SAP Service Manager logo SAP Service Manager

SAP Solution Manager homepage on the SAP Support Portal

Oracle Service Cloud logo Oracle Service Cloud

Web, Social & Contact Center
  • SAP Service Manager Landing page
    Landing page //
    2023-04-12
  • Oracle Service Cloud Landing page
    Landing page //
    2023-09-15

SAP Service Manager videos

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Oracle Service Cloud videos

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19D Oracle Service Cloud Release Overview

Category Popularity

0-100% (relative to SAP Service Manager and Oracle Service Cloud)

SAP Service Manager

Oracle Service Cloud

Business & Commerce
52 52%
Business & Commerce
48% 48
Help Desk
41 41%
Help Desk
59% 59
Service Desk
100 100%
Service Desk
0% 0
Communication
0 0%
Communication
100% 100

User comments

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What are some alternatives?

When comparing SAP Service Manager and Oracle Service Cloud, you can also consider the following products

SummitAI IT Management Suite - SummitAI IT Management Suite enables businesses to offer unmatched and superior Customer Experience.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

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