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SAP Service Engagement Center VS cc-Modeler Professional

Compare SAP Service Engagement Center VS cc-Modeler Professional and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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SAP Service Engagement Center logo SAP Service Engagement Center

SAP Hybris Service Cloud is a collaborative customer service solution that helps in providing omni-channel customer service to the customers.

cc-Modeler Professional logo cc-Modeler Professional

Staffing calculator - Model your call center & help desk performance with this powerful staffing calculator.
  • SAP Service Engagement Center Landing page
    Landing page //
    2023-09-26
  • cc-Modeler Professional Landing page
    Landing page //
    2019-11-15

Category Popularity

0-100% (relative to SAP Service Engagement Center and cc-Modeler Professional)

SAP Service Engagement Center

cc-Modeler Professional

Help Desk
40 40%
Help Desk
60% 60
Customer Support
36 36%
Customer Support
64% 64
CRM
36 36%
CRM
64% 64
Sales
50 50%
Sales
50% 50

User comments

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What are some alternatives?

When comparing SAP Service Engagement Center and cc-Modeler Professional, you can also consider the following products

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Cross_CRM rejected - CROSS-CRM l'outil indispensable des pros de la Relation Client - Reporting, Data Visualisation et Quality Monitoring des centres de relation client

Primary Intelligence - Primary Intelligence delivers outcomes for B2B marketing, sales, and product leaders through Win Loss Analysis and Customer Experience Analysis programs.

Lime Talk - Lime Talk is an online application that allows you to easily embed a chat widget onto your site.

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

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