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cc-Modeler Professional VS AgentTime

Compare cc-Modeler Professional VS AgentTime and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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cc-Modeler Professional logo cc-Modeler Professional

Staffing calculator - Model your call center & help desk performance with this powerful staffing calculator.

AgentTime logo AgentTime

AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.
  • cc-Modeler Professional Landing page
    Landing page //
    2019-11-15
  • AgentTime Landing page
    Landing page //
    2021-12-24

Category Popularity

0-100% (relative to cc-Modeler Professional and AgentTime)

cc-Modeler Professional

AgentTime

Customer Support
49 49%
Customer Support
51% 51
Help Desk
47 47%
Help Desk
53% 53
CRM
49 49%
CRM
51% 51
Sales
50 50%
Sales
50% 50

User comments

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What are some alternatives?

When comparing cc-Modeler Professional and AgentTime, you can also consider the following products

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Lime Talk - Lime Talk is an online application that allows you to easily embed a chat widget onto your site.

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

Cross_CRM rejected - CROSS-CRM l'outil indispensable des pros de la Relation Client - Reporting, Data Visualisation et Quality Monitoring des centres de relation client

ClearlyHere - Discover exactly what your customers want by hosting a social pin board of ideas and reactions.

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