Software Alternatives, Accelerators & Startups

SAP Crystal Reports VS Delighted

Compare SAP Crystal Reports VS Delighted and see what are their differences

SAP Crystal Reports logo SAP Crystal Reports

SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • SAP Crystal Reports Landing page
    Landing page //
    2023-10-19
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

SAP Crystal Reports features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

SAP Crystal Reports videos

Crystal Report Beginner Training Tutorial 2017 - An Introduction To SAP Crystal Reports

More videos:

  • Review - SAP Crystal Reports 2016: Nine Features Every User Should Know

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to SAP Crystal Reports and Delighted)
Data Dashboard
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Reporting Platform
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

Share your experience with using SAP Crystal Reports and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SAP Crystal Reports and Delighted

SAP Crystal Reports Reviews

25 Best Reporting Tools for 2022
SAP Crystal Reports is a Windows-based On-premise Business Intelligence Tool built to perform data analysis and present in visual forms. It supports building reports without a programming language. Users can build reports from their Design Wizards and parameterize them to get a report of their choice. It leverages analytical functions such as sorting, ranking, formulas,...
Source: hevodata.com
15 Best Business Intelligence Tools For Small And Big Business
Luckily, SAP Crystal Reports worked around what the company has long given up on, and transformed it into reality: ADP is now using it to standardize its reporting procedures, a process that may take a while, but will eventually be completed. Ever since the tool was first deployed and implemented, ADP’s agents are able to run reports on schedule, update data and inspect the...

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SAP Crystal Reports mentions (0)

We have not tracked any mentions of SAP Crystal Reports yet. Tracking of SAP Crystal Reports recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing SAP Crystal Reports and Delighted, you can also consider the following products

Hull - The engagement layer for the internet. Hull is a platform that offers identity management, user engagement, segmentation and targeted messaging for your app.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Drmetrix - DRMetrix is the first 24/7 commercial monitoring platform designed for the direct response television industry

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Bot Analytics - Bot Analytics is a conversational analytics tool that helps chatbot owners to improve human-to-bot communication. Identify bottlenecks, filter conversations, and understand engagement.

Survicate - Collect feedback on your website and find out more about your visitors.