Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Based on our record, SalesLoft seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Having integrated with LinkedIn Sales Navigator, Salesloft allows you to attach the facility of LinkedIn's sales solution to your sales engagement software to streamline your outreach on LinkedIn. Additionally, Salesloft integrates with Salesforce, Microsoft Dynamics, and SAP Cloud for Customer. - Source: dev.to / over 2 years ago
Outreach - Outreach Is Your Sales Communication Platform
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Yesware - Sell smarter with email tracking and more
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Mixmax - At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.