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Salesforce Service Cloud VS Zerto

Compare Salesforce Service Cloud VS Zerto and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Zerto logo Zerto

Virtual replication & recovery solution
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Zerto Landing page
    Landing page //
    2023-09-22

Salesforce Service Cloud

Website
salesforce.com
Pricing URL
-
Release Date
-
Edit details

Zerto

Website
zerto.com
Pricing URL
Official Zerto Pricing
Release Date
2009 January
Startup details
Country
United States
State
Massachusetts
City
Boston
Founder(s)
Oded Kedem
Employees
500 - 999
Edit details

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Zerto videos

+ Add

Zerto 8: New Product Features and Updates

More videos:

  • Review - Zerto Architecture in AWS
  • Demo - How to Recover from Ransomware with Zerto - 5 min Demo

Category Popularity

0-100% (relative to Salesforce Service Cloud and Zerto)

Salesforce Service Cloud

Zerto

Help Desk
100 100%
Help Desk
0% 0
Backup And Disaster Recovery
0 0%
Backup And Disaster Recovery
100% 100
Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Zerto. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Zerto

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Zerto Reviews

Veeam vs Zerto: Which Is Better?
Zerto claims that it can be implemented in as little as two hours. There are also Zerto professional service consultants who offer remote help to install Zerto Virtual Replication, with different levels of assistance available.
Source: rigorousthemes.com

What are some alternatives?

When comparing Salesforce Service Cloud and Zerto, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CrashPlan - CrashPlan for Small Business backup software offers the best way to back up and store business & enterprise data securely - offsite, onsite & online in the Cloud.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ManageWP - ManageWP is a service for bloggers, site owners and web based companies helping them manage multiple WordPress sites from one dashboard.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Backblaze - Backblaze's remote backup automatically backs up your data to our secure datacenter.

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