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Salesforce Service Cloud VS WorkWave Route Manager

Compare Salesforce Service Cloud VS WorkWave Route Manager and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

WorkWave Route Manager logo WorkWave Route Manager

WorkWave Route Manager is a cloud-based route planning software solution.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • WorkWave Route Manager Landing page
    Landing page //
    2023-09-20

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

WorkWave Route Manager videos

+ Add

WorkWave Route Manager Overview

More videos:

  • Review - Basic Workflow: WorkWave Route Manager Training Video
  • Review - Build and Use Simulations: WorkWave Route Manager Training Video

Category Popularity

0-100% (relative to Salesforce Service Cloud and WorkWave Route Manager)

Salesforce Service Cloud

WorkWave Route Manager

Help Desk
100 100%
Help Desk
0% 0
Fleet Management And Logistics
0 0%
Fleet Management And Logistics
100% 100
Customer Support
100 100%
Customer Support
0% 0
Delivery Management System
0 0%
Delivery Management System
100% 100

User comments

Share your experience with using Salesforce Service Cloud and WorkWave Route Manager. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and WorkWave Route Manager

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

WorkWave Route Manager Reviews

6 Best WorkWave Route Manager Alternatives for Powerful Route Optimization
Many businesses rely on WorkWave Route Manager for their daily route planning needs. Although the application is helpful in many ways, it falls short in some aspects. Companies focusing on better, all-rounded performance can find superior alternatives to WorkWave route managers.
Source: www.upperinc.com

Social recommendations and mentions

Based on our record, WorkWave Route Manager seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

WorkWave Route Manager mentions (1)

  • The challenges of rendering an OpenLayers map in a popup through React
    RouteManager is a Route Optimization Software for delivery businesses, heavily based on maps. We completely rewrote the software from scratch (250K React+TypeScript LOC) during the last two years. Still, we left at the end an important feature: the Extracted map that allows the customers to use a second browser tab to keep an eye on the orders and vehicles situation on the map. - Source: dev.to / about 2 years ago

What are some alternatives?

When comparing Salesforce Service Cloud and WorkWave Route Manager, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Onfleet - Onfleet's delivery management software simplifies your local deliveries from start to finish, allowing you to focus more on what really matters.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OptimoRoute - OptimoRoute system helps companies plan efficient routes and schedules for delivery drivers and...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Route4Me - Fleet route planning & route optimization software for SMBs

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