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Salesforce Service Cloud VS VoIPstudio

Compare Salesforce Service Cloud VS VoIPstudio and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

VoIPstudio logo VoIPstudio

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.
Visit Website
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • VoIPstudio Landing page
    Landing page //
    2019-02-14

VoIPstudio isn’t like other hosted VoIP services.

We don’t tie our clients into long term contracts, we don’t gate off premium features and charge our clients extra for them and we don’t expect our clients to have a degree in IT in order to get up and running.

VoIPstudio’s an easy-to-use VoIP service that’s packed full of premium features. We charge a simple, low-cost monthly fee and in return you get a feature-packed, award-winning service backed by one of the best support teams in the industry (at least that’s what our clients say…).

That’s it. No fuss. No contracts. No hidden charges.

Salesforce Service Cloud

Website
salesforce.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

VoIPstudio

Website
voipstudio.com
Pricing URL
Official VoIPstudio Pricing
$ Details
paid Free Trial $4.99 / Monthly (User)
Platforms
Browser Windows iOS Android Mac OSX Linux REST API JavaScript
Release Date
2011 March
Edit details

Salesforce Service Cloud features and specs

No features have been listed yet.

VoIPstudio features and specs

  • Call Recording: Yes
  • Call Forward: Yes
  • Call Analytics and Reporting: Yes
  • Call Conferencing: Yes
  • Calls: Yes

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

VoIPstudio videos

+ Add

VoIPstudio Overview

More videos:

  • Tutorial - How to create an IVR system on VoIPstudio

Category Popularity

0-100% (relative to Salesforce Service Cloud and VoIPstudio)

Salesforce Service Cloud

VoIPstudio

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Salesforce Service Cloud and VoIPstudio. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and VoIPstudio

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

VoIPstudio Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
VoIPStudio is a business VoIP solution that aims to offer enterprise-level telephony services that are affordable for companies of any size.
Source: www.dayonetech.com
Top 10 VoIP providers in 2022
VoIPstudio is a top-tier VoIP communications solution provider for small and medium-sized enterprises of all types. The company provides over 40 cloud-based PBX services in a simple, intuitive, all-inclusive platform that allows any organization to benefit from professional communications at a low cost. VoIPstudio helps expanding enterprises to operate globally by enabling...
Source: voip.review

What are some alternatives?

When comparing Salesforce Service Cloud and VoIPstudio, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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