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Salesforce Service Cloud VS UserIQ

Compare Salesforce Service Cloud VS UserIQ and see what are their differences

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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

UserIQ logo UserIQ

UserIQ combines user intelligence, customer health, and targeted engagements to help you deliver what each customer needs to be successful.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • UserIQ Landing page
    Landing page //
    2022-09-25

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

UserIQ videos

+ Add

Drive Customer Growth with UserIQ: Product Overview

More videos:

  • Review - Customer success onboarding at scale | UserIQ Onboarding Benchmark Report Review
  • Review - UserIQ's Introduction to the User Adoption Kit

Category Popularity

0-100% (relative to Salesforce Service Cloud and UserIQ)

Salesforce Service Cloud

UserIQ

Help Desk
94 94%
Help Desk
6% 6
Web Analytics
0 0%
Web Analytics
100% 100
Customer Support
100 100%
Customer Support
0% 0
Analytics
0 0%
Analytics
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and UserIQ

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

UserIQ Reviews

We have no reviews of UserIQ yet.
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What are some alternatives?

When comparing Salesforce Service Cloud and UserIQ, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Analytics - Adobe Analytics is an industry-leading solution that empowers you to understand your customers as people and steer your business with customer intelligence.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

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