Software Alternatives, Accelerators & Startups

Salesforce Service Cloud VS TargetProcess

Compare Salesforce Service Cloud VS TargetProcess and see what are their differences

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

TargetProcess logo TargetProcess

Agile Project Management Web Application
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • TargetProcess Landing page
    Landing page //
    2023-05-06

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

TargetProcess videos

Targetprocess Basics

More videos:

  • Review - Targetprocess Overview Webinar - December, 2015
  • Review - Targetprocess 3: Overview

Category Popularity

0-100% (relative to Salesforce Service Cloud and TargetProcess)
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and TargetProcess

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

TargetProcess Reviews

12 Best JIRA Alternatives in 2019
TargetProcess is a popular commercial agile project management tool in market. It is an ideal alternative to JIRA. It is one of the free Jira Alternatives that allows following a Scrum, Kanban or customized Agile approach. It provides an intuitive interface to manage software development collaboratively.
Source: www.guru99.com
29 Best Alternatives to Dapulse (Now Monday.com)
TargetProcess is a unique and adaptable management solution for tracking and monitoring projects. It is designed to simplify agile project complexities and put all the power in your hands.

What are some alternatives?

When comparing Salesforce Service Cloud and TargetProcess, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.